Food & Beverage Events Coordinator

Job Description

Job Description

Food & Beverage Events Coordinator

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Food & Beverage Events Coordinator is responsible for planning, coordinating, and flawlessly executing luxury dining and special event experiences throughout the hotel. This role serves as the primary liaison between guests, clients, culinary teams, restaurant operations, and hotel departments, ensuring exceptional service, personalized experiences, and seamless event execution in alignment with Forbes Travel Guide and luxury hospitality standards.

The ideal candidate is highly organized, guest-focused, detail-oriented, and passionate about creating memorable experiences for discerning clientele, including VIPs, social events, corporate functions, private dining experiences, and special celebrations.

Roles and Responsibilities

Job duties include; although are not limited to:

1. Manage all event inquiries from initial contact through post-event follow-up.
2. Coordinate private dining events, afternoon tea experiences, executive meetings, cocktail receptions, buyouts, milestone celebrations, and hotel special events.
3. Prepare detailed Restaurant Event Orders (REOs), contracts, proposals, and event timelines.
4. Conduct hotel and venue site inspections with prospective clients.
5. Coordinate menus, wine pairings, specialty cocktails, floral arrangements, entertainment, signage, and customized guest experiences.
6. Ensure all event details, including dietary requirements, seating arrangements, room setup diagrams, and VIP preferences, are accurately communicated to operational teams.
7. Deliver exceptional personalized service that exceeds guest expectations.
8. Act as the primary contact for event hosts and organizers.
9. Anticipate guest needs and proactively create memorable moments.
10. Coordinate VIP arrivals, high-profile clientele, and special recognition occasions.
11. Respond promptly and professionally to guest requests, feedback, and concerns.
12. Maintain confidentiality and discretion for all guests.
13. Collaborate closely with Culinary, Pastry, Beverage, Restaurant, IRD, Stewarding,
14. Ensure flawless execution of all food and beverage experiences consistent with Forbes and luxury hotel standards.
15. Attend pre-event meetings and operational briefings.
16. Monitor events in real time to ensure service flow, presentation standards, and guest satisfaction.
17. Address operational challenges quickly while maintaining a calm and professional demeanor.
18. Identify opportunities to enhance guest experiences through strategic upselling.
19. Promote premium dining experiences, wine packages, specialty menus, private dining opportunities, and exclusive hotel offerings.
20. Support departmental revenue goals through effective event planning and relationship-building.
21. Assist in developing customized experiences that increase event spend and guest loyalty.
22. Maintain accurate event records, client correspondence, and contracts.
23. Manage deposits, payment schedules, billing details, and final invoicing.
24. Track event revenue, forecasted business levels, and guest feedback.
25. Maintain event calendars and operational schedules.
26. Ensure compliance with hotel financial procedures and internal controls.
27. Partner with Sales, Marketing, Front Office, Housekeeping, Engineering, Security, Spa, and Guest Relations teams.
28. Facilitate communication between departments to ensure flawless execution.
29. Support hotel-wide initiatives, promotional events, and luxury guest experiences.

QUALIFICATIONS:

1. High school diploma or equivalent; culinary school or relevant certification preferred.
2. Previous experience in a restaurant, catering, or food service environment.
3. Strong organizational and time management skills.
4. Excellent communication and teamwork abilities.
5. Proficiency in Microsoft Office suite and F&B management software (e.g., POS systems).
6. Knowledge of food and beverage trends, industry standards, and best practices.
7. Ability to multi-task 
8. Strong Interpersonal Skills 
9. Spanish language skills would be advantageous 
10. Prior experience in administration preferred 
11. Self-motivation, and the ability to work with limited supervision 
12. Excellent communication skills 
13. Flexibility to work evenings, weekends, and holidays as needed.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Possible prolonged periods of standing.
• Must be able to lift 15 pounds at times.

How you Demonstrate your Talent

The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for.

1. Go the EXTRA mile in our efforts
2. Be RESPECTFUL to our guests and colleagues
3. Deliver service in a CARING fashion
4. Be OUTSTANDING
5. Express your own personality – Create your LEGACY
6. Be your NATURAL SELF – Be genuine and sincere with the guest and colleagues

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

COMPANY BENEFITS:

• Flexible Spending
• Paid Time Off
• Paid Sick Leave
• Colleague Referral Incentive Program

• Employee Assistance Program
• Parking
• Employee Recognition Programs
• Colleague meals

*The Maybourne Beverly Hills participates in E-Verify.*