Release and Change Management, VP

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary

Will be responsible for executing the Change Management process. Should be proficient in change management and a good communicator to work across all technical areas that use Change Management process.

Major Responsibilities

• Organize and chair Change Advisory Board (CAB)
• Organize and chair release technical assessment; publish release package
• Execute the Change Management process including the risk assessment of changes
• Coordinate change planning and the implementation process; publish forward schedule of change
• Ensure the identification of root cause and resolution of unsuccessful changes.
• Gather information and track status of all change requests and release implementations
• Investigate and document any impacts, including scheduling risks, of all changes to the production environments
• Mediate all conflicts regarding scheduling, lack of approval, or lack of documentation prior to implementation of the change
• Coordinate with incident management, problem management, release management, and configuration management to ensure correct and consistent data is provided to the change processes
• Distribute the change schedules within agreed timeframes
• Ensure closure and archiving of completed change records
• Communicate technical change activities and impact to broader IT clients, providing tool and systems support; performance data reporting, issues, and review follow-up.
• Produce or provide documentation or reports for internal or external audit requests.
• Perform other duties as required such as ITIL process implementation support
• Provide regular, robust, and accurate reporting on change requests, including exception reporting on high impact, aborted, and unauthorized changes to identify process deficiencies and adverse trends in change practices and implementation of change

Qualifications

• Bachelors’ Degree
• Control Objectives for Information and Related Technologies (COBIT) framework practitioner or certification a plus.
• ITIL Certifications a plus
• 7-10 years’ experience with execution and application of change management processes and procedures
• Understanding of Change Management process utilizing ServiceNow
• Experience with the integration of CMDB and the change management process
• Experience with the generation and presentation of change management reporting / metrics to business and technical organizations
• Understanding of Project Management methodologies, Software development lifecycle (SDLC), Release Management, DevOps, Agile, and Continuous Integration (CI) and Continuous Delivery (CD)
• Understanding of regulatory compliance directives affecting banking
• Information Technology Infrastructure Library (ITIL) Change Management, Control, and Validation certificate is preferable
• Demonstrates leadership
• Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills
• Operates strategically to support a culture of continuous improvement and systems thinking
• Makes sound business decisions in a complex work environment
• Collaborates with other business functions and divisions to advance business objectives
• Is flexible, decisive, and able to establish support from leadership
• Exhibits and fosters optimism, resilience, flexibility, and openness to others' ideas
• Inspires innovation and values learning as a lifelong professional objective
• Leads by example, engaging inclusively and with intent

Education:

•Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

The typical base pay range for this role is as follows:

• New York / New Jersey / Brea: $162k - $212k
• Non/New York/New jersey- $151k-$191k

depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

Our hybrid work schedule is four days on-site and work remotely one day per week.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.