Hybrid Tech Support Specialist - End-User & Partner Help
OverDrive
OverDrive in Cleveland, OH is seeking a Technical Support Specialist to assist end users and partners with our apps, websites, and services. The role operates in a hybrid schedule—2 days on campus and 3 days remote—and requires in-person presence in Cleveland, OH as needed. You will troubleshoot issues, coordinate with Content Services and Product teams, document fixes, and escalate complex cases. Ideal candidates have a bachelor’s degree or equivalent experience, strong communication skills, #J-18808-Ljbffr OverDrive
Vacancy posted 4 days ago
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