Customer Service Representative (CSR) / Dispatcher (DSR)

CSR | Customer Service Representative Job – Sacramento, CA Do you want a CSR position in a company that will invest in your growth, seek your ideas, value the important role you play in the team’s success, and reward your hard work with exciting advancement opportunities? Providing outstanding customer service to our clients on a consistant basis is essential to our success, and our CSR Team is recognized as being one of the top 2% in the nation. We are looking for a friendly & outgoing person to join our best-in-practice CSR/Dispatching team. Our culture recognizes individuals who have the vision to see the road ahead and the ambition to plot its course. If you like to help people and have a professional and enthusiastic approach to customer service – we want to talk to you! Key Tasks: Promote customer satisfaction by converting incoming customer calls into booked service appointments You will need to learn the call script in order to sound professional and authenticwhen speaking with our customers Participate in training so that you grow and develop as a professional Maintain and update our customer database with complete and accurate information Maintain communication with dispatch and your manager Experience: 2+ years CSR/Dispatching Experience Additional Requirements: Available for on-call dispatching rotation from home Clean DMV & Criminal Record-background check will be conducted before hiring. Full Time With Competitive Wages (DOE) 401K with company matching Fully paid life insurance polices Ongoing top industry training and personal development Joining a great team of people who want to see you succeed Want To Send Us Your Resume Directly? #J-18808-Ljbffr The Trenchless Co.