Account Manager

Account ManagerWe help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.We are redefining audience measurement for a fragmented media world. We are building a cross-platform measurement and data tool that will help brands and agencies understand how audiences are exposed to advertising across TV, digital, and streaming environments. With a focus on privacy, transparency, neutrality and actionable data, we're building a tool that brings clarity to campaign performance. Our clients are 35 of the US's largest advertisers and we are looking to grow that base to 100 over the next 18 months.Location: New York City (hybrid)Position Summary: We are looking for a driven and detail-oriented Account Manager to be an early member of our customer success team. This role is ideal for someone with 3-6 years of experience at a media agency within a measurement, data, or client servicing team. This role offers a unique opportunity to work at the forefront of cross-media measurement and partner with leading U.S marketers and platforms such as YouTube, Meta, Tik Tok and Amazon.Primary Responsibilities:Act as the day-to-day contact for media agency and advertiser clientsOwn onboarding of new customersSupport onboarding of new clientsAnswer questions on the product and help identify solutions to issuesWork with an analyst to translate data into clear, actionable presentations and recommendations for clientsCoordinate with internal teams (product, engineering, operations) to resolve issues and meet delivery timelinesTrack client usage, satisfaction, and feedback to own post-trial conversionMaintain up-to-date knowledge of media measurement trends, including reach/frequency deduplication, cross-platform attribution, and audience verificationParticipate in marketer sales presentationsQualifications:Bachelor's degree in Media, Marketing, Communications, Business, or a related field plus 3–6 years of experience at a media agency or in an ad tech/measurement roleComfortable with digital and TV measurement concepts like impressions, GRPs, reach, frequency, and brand liftAble to manage multiple clients and deliverables with attention to detail and accuracyExcellent communication skills, both written and verbal, with a client-friendly approach to presenting dataProficient in Excel, PowerPoint and Google Workspace; experience with media platforms (e.g., Google Campaign Manager, Nielsen, ComScore) a plusEnthusiastic about data and insights, with a desire to grow your expertise in cross-media analyticsSalary and Total Rewards Package: Starting pay range: $75,000 to $95,000 based on relevant experience and qualifications. Comprehensive health and wellness benefits, 401k with company match, flexible scheduling, generous paid time off program, casual dress code, incentives, and rewards.Country: United States of AmericaWhy join Fifty5Blue? We pride ourselves on understanding people, and what makes us think and act the way we do. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Fifty5Blue.