Senior Group Sales Manager

Senior Group Sales Manager – Park Hyatt Chicago Serve as a strategic revenue leader and trusted brand ambassador for Park Hyatt Chicago. This senior‑level individual contributor role requires a luxury sales professional who excels at driving group revenue, cultivating long‑term relationships, and representing an iconic brand with confidence, integrity, and sophistication. Responsibilities Drive strategic group revenue performance by developing and executing comprehensive sales plans aligned with Park Hyatt Chicago’s business objectives and luxury brand positioning, consistently meeting or exceeding assigned revenue goals. Identify, qualify, and convert new group business while owning and growing a portfolio of key group accounts through targeted prospecting, strategic networking, industry engagement, and relationship‑driven outreach that fosters long‑term partnerships and customer loyalty. Lead the full group sales lifecycle by preparing, negotiating, and executing complex contracts that optimize occupancy, rate, and total revenue, ensuring alignment with the hotel’s overall business plan. Collaborate cross‑functionally with the Director of Sales, Events & Marketing, Director of Revenue Management, and hotel operations to align pricing strategies, respond to market conditions, and ensure accurate turnover and seamless execution of group programs and events. Serve as a senior brand ambassador and client experience leader by delivering refined, personalized service at every touchpoint; creating compelling proposals and presentations; and hosting site visits, hotel tours, FAMs, tradeshows, client entertainment, and industry events. Provide sales team leadership and mentorship by serving as a senior resource and role model, participating in and leading sales meetings and presentations as appropriate, and supporting onboarding and development through knowledge‑sharing and best‑practice guidance. Qualifications Minimum of 8 years of hotel group sales experience, preferably within upscale or luxury hotel environments. Demonstrated success managing complex group accounts and exceeding revenue goals. Exceptional prospecting, negotiation, and relationship‑building skills. Strong understanding of revenue management principles and ability to craft financially sound, strategic group sales proposals. Strategic, dynamic thinker able to work independently and lead initiatives with minimal oversight. Proven ability to lead by influence, mentor peers, and positively impact team performance without direct supervisory responsibility. Highly polished communicator with excellent verbal, written, and presentation skills. Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast‑paced environment. Service‑driven mindset with a passion for luxury hospitality and exceeding guest expectations. Proficiency in general computer applications; experience with Envision Sales and other Hyatt systems preferred. Bachelor’s degree in hospitality, business management, or related field preferred. Willingness and ability to travel for tradeshows, conferences, and client development opportunities. Salary Information Base salary ranges from $76,000 to $95,200 , commensurate with experience. Benefits Health Insurance Eligibility – available after 30 days of employment. 401(k) Eligibility – available after 30 days of employment. 401(k) Matching Contribution – eligible after 1 year of employment (limited match). Monthly Fitness Membership Reimbursement – available up to a specified limit. Qualified Parking & Transportation Tax Exemption – subject to eligibility. Paid Time Off & Holidays – provided according to company policy. Perks Discounted colleague rate room nights – available based on room availability. Complimentary room nights – offered based on availability. Complimentary meals – available in the colleague dining room. On‑site bike rack – provided for colleague use. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr Hyatt Group