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Information Technology Support Engineer

TECEZE

Job Description

Client: Emerson

Job Title: IT Support Engineer

Location: Knoxville, TN

Work Arrangement: Onsite

Duration: Full- Time

We are looking for an IT Support Technician with hands-on experience in Windows device imaging, deployment, and shipping/logistics. The candidate will be responsible for preparing, configuring, deploying, and tracking Windows laptops and desktops.

Key Responsibilities:

  • Perform Windows OS imaging and reimaging on laptops and desktops.
  • Configure and deploy Windows devices for end users.
  • Install required software, drivers, and security updates.
  • Handle device packaging, shipping, and logistics.
  • Track hardware shipments, deliveries, and device inventory.
  • Troubleshoot basic Windows hardware and software issues.
  • Maintain deployment records and update asset management systems.
  • Coordinate with IT teams and end users to ensure smooth device delivery.

Required Skills:

  • Experience in Windows device imaging and deployment.
  • Knowledge of Windows 10/11 operating systems.
  • Experience with laptop/desktop configuration and setup.
  • Familiarity with shipping, logistics, and IT asset management.
  • Basic hardware and software troubleshooting skills.
  • Good communication and coordination skills.

Thanks & Regards,

Vacancy posted 3 days ago
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