Parts Advisor

Join Castle Volkswagen of Schaumburg's Parts Team

Do you have two years of experience selling parts? Have you been thinking about your next move? Castle Volkswagen of Schaumburg is looking to expand its parts team - come join us! This is a great way to gain experience in the car business and kick-off a lucrative career path.

What We Offer:

• 401(K) with employer match
• Major Medical & Dental (50% employee paid premium), and Vision insurance options
• Voluntary Benefits (Accident, Critical Illness, Disability, and more); and Life Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Career advancement
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being

What You'll Do:

• Oversee the parts sales process from start to finish
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Provide high level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

What You'll Bring to the Team:

• At least 2 years of experience selling parts
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Parts Advisor: $50K - $55K annually Compensation will be based on performance and experience; pay ranges may vary from displayed amounts.