Experienced HVAC Customer Service Representative

$24 - $28 per hour

Town & Country Heating and Cooling

Job Description

Salary: $24-$28

We are seeking an Experienced HVAC Customer Service Representative to join our growing team. The ideal candidate understands the unique rhythm of the heating and cooling industryfrom handling peak-season call volumes to understanding basic HVAC terminology. You will be the first point of contact for our customers, helping diagnose their urgency level and providing top-tier service from booking to completion.

Key Responsibilities

Handle high-volume inbound calls from residential and/or commercial customers looking for HVAC service, repairs, or replacements.
Gather critical details about comfort issues to ensure technicians are fully briefed before arrival.
Educate customers on available maintenance agreements, warranties, and basic company policies.
Coordinate with the dispatch team to maximize technician efficiency and route density.

Qualifications & Skills

Experience: 1+ years of customer service experience specifically within the HVAC or home services industry (Required).
Familiarity with industry software; ServiceTitan experience is a major plus, but not mandatory.
Comfortable working in a fast-paced, seasonal industry where adaptability is key.
A positive, problem-solving attitude and strong team-player mentality.

Apply

Vacancy posted 21 days ago

Similar jobs that could be interesting for youBased on the Experienced HVAC Customer Service Representative in Lenexa, KS vacancy

Sales Lead Generator (Shawnee)
$20 per hour
...provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals... ...store engaging customers in friendly conversations... ...consultations with our experienced comfort advisors. Qualifications... ...appearance to represent the ARS brand Ability...
Suggested
Hourly pay
Weekly pay
Full time
Part time
Work at office
Local area
Shift work
Weekend work
ARS/Rescue Rooter
Lenexa, KS
11 hours ago
Sales Development Rep
...opportunity for a Sales Development Representative to join a leading national... ...and light commercial HVAC products, parts, and supplies... ...companies that sell, deliver and service Carrier, Bryant & Payne products... ...markets. CE offers customers a wide range of HVAC/R product...
Suggested
Temporary work
For contractors
Carrier Enterprise
Lenexa, KS
21 hours ago
Office Administrator
...Description Office Administrator Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and... ...role, you will be responsible for: Answer incoming customer requests and inquiries in a professional & friendly manner...
Suggested
Full time
Temporary work
Work at office
Local area
Flexible hours
Southern HVAC
Lenexa, KS
4 days ago
In-Store Lead Generator
...s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over... ...Responsibilities: As an In-Store Sales Representative and Lead Generator, you will... ...-generation, brand-awareness, and customer education while scheduling in-home...
Suggested
Hourly pay
Weekly pay
Full time
Part time
Work at office
Work from home
Flexible hours
Shift work
Weekend work
ARS-Rescue Rooter
Overland Park, KS
2 days ago
Appointment Setter - In Store
$20 per hour
...'s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over... ...This is a sales role focused on customer engagement, lead generation, and appointment... ...for ARS specialists Represent ARS with a professional and positive...
Suggested
Hourly pay
Weekly pay
Full time
Part time
Work at office
Work from home
Relocation package
Flexible hours
Shift work
Weekend work
Hamilton Plumbing, Heating, A/C, Rooter
Overland Park, KS
21 hours ago
Pharma Sales Account Rep (Entry / Specialty)
Pharmaceutical Sales Rep (Entry Level or Experienced) There's something special... ...have a Pharmaceutical Sales Representative opportunity available in... ...pharmaceutical products and services to physicians and other... ...assigned geography. Educate customers on the use, characteristics,...
Immune Biopharma
Overland Park, KS
1 day ago
In-Store Brand Ambassador & Lead Generator (Flexible Hours)
...Conditioning, Plumbing is seeking a Sales Lead Generator to promote HVAC services within retail locations in Overland Park, Kansas. This... ...The ideal candidate will work as a Brand Ambassador, engaging customers and introducing them to HVAC solutions while earning an...
Hourly pay
Full time
Part time
Flexible hours
Aksarben Heating, Air Conditioning, Plumbing
Overland Park, KS
21 hours ago
Salesperson Part Times Sales
Branch Counter Sales Associate - HVAC Products | Carrier Enterprise Introduction:... ...locations, we are well-positioned to meet our customers' HVAC/R needs. Company Website: Job... ...branch, providing exceptional customer service, product knowledge, and support to HVAC/R...
Full time
Temporary work
Part time
For contractors
Carrier Sales & Distribution LLC
Lenexa, KS
3 days ago
Sales Development Representative Intern
...accelerate business transformation for our customers. We bring real-world expertise to solve... ...our broader mission, collaborate with experienced professionals and connect with leaders... ...accepted a fulltime role as Government Services Recruiter." Logan B. (University of...
Full time
Internship
Work at office
Teksystems, Inc.
Overland Park, KS
3 days ago
Customer Service Representative
...Customer Support Representative For nearly 30 years, Accessible Technologies, Inc. has designed, manufactured... ...blowers. We are looking for an experienced Customer Support Representative with... ...include: Provide exceptional service to customers via phone and email...
Work at office
Accessible Technologies
Lenexa, KS
3 days ago
In-Store Appointment Setter
$20 per hour
...s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over... ...Responsibilities: As an In-Store Sales Representative and Lead Generator , you will... ...-generation, brand-awareness, and customer education while scheduling in‑home...
Hourly pay
Weekly pay
Full time
Part time
Work at office
Work from home
Relocation package
Flexible hours
Shift work
Weekend work
Hamilton Plumbing, Heating, A/C, Rooter
Kansas City, MO
1 day ago
Office Clerk - Customer Service Representative
...Customer Service Representative | Kansas City, MO AAA Cooper Transportation, is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our Kansas City, MO , Service Center. This administrative position...
Hourly pay
Contract work
Temporary work
Work at office
Immediate start
AAA Cooper Transportation
Kansas City, MO
3 days ago
Entry Level Outside Sales Representative - Geo Stormwater
$3,375 - $5,500 per month
...Outside Sales Representative Geo Stormwater Since 1953,... ...We exist to make our customers' complex projects simple... ...best-in-class products, service and capabilities... ...Fire and Fabrication, HVAC, Industrial, Residential... ...learning and coaching from experienced sales and product...
Hourly pay
For contractors
Internship
Local area
Ferguson
Kansas City, MO
21 hours ago
Outside Sales Representative - Industrial
$75k - $100k
...Outside Sales Representative - Industrial Since 1953, Ferguson has been... .... We exist to make our customers' complex projects simple, successful... ...best-in-class products, service and capabilities across the following... ..., Fire and Fabrication, HVAC, Industrial, Residential Trade...
Base plus commission
For contractors
Local area
Immediate start
Ferguson
Lenexa, KS
23 days ago
Cardiology Pharma Sales Rep - Entry/Experienced
A leading healthcare company seeks a Pharmaceutical Sales Representative to represent rare diseases and specialized products to Primary Care physicians. The ideal candidate can be entry-level or experienced and will excel in building relationships in the pharmaceutical...
Innovativ Pharma, Inc.
Kansas City, MO
21 hours ago
Sales Development Representative
...our growing team as a Sales Development Representative! This role is responsible for... ...Conduct outbound campaigns to existing customers, lapsed customers, lost accounts, and non... ...outreach tailored to safety consulting services. Meet or exceed defined KPIs including...
Work at office
Examinetics Inc
Overland Park, KS
2 days ago
Cold Calling Specialist / Outbound Sales Representative
...persistent Cold Calling Specialist to join our team. In this role, youll be responsible for reaching out to potential customers, introducing our products/services, and generating qualified leads. If youre comfortable handling rejection, enjoy talking to people, and can think...
Hourly pay
Bryan Deuel Farmers Insurance
Overland Park, KS
14 days ago
Account Servicing Specialist
$20 per hour
...Account Servicing Specialist TrueAccord, a wholly owned subsidiary of TrueML, is a... ...and procedures. Who You Are: An Experienced Professional: You have at least 1 year... ...Below, you'll find a few example cities representative of each tiers: U.S. Geo Tier 3 (i.e....
Hourly pay
TrueAccord
Lenexa, KS
3 days ago
Sales Development Representative
$16 per hour
...Job Description As a Sales Development Representative, your primary role will be to assist... ...Culture: We truly care about our customers and employees, and their success is what... ...our commitment to delivering top-notch service, and being 1% better every day. Compensation...
Hourly pay
Work at office
Monday to Friday
Allan Naranjo Farmers Insurance
Overland Park, KS
21 days ago
Sales Development Representative
$58k
...Job Description Job Description Sales Development Representative (SDR) We are partnering with a high-growth SaaS company at the forefront... ...Wants to sell a meaningful solution that solves real customer problems Values collaboration with high-performing teammates...
Work at office
Flexible hours
Complete Staffing
Overland Park, KS
8 days ago
Territory Sales Representative
$65k - $200k
...Territory Sales Representative Operating Company: Building Controls & Services Inc. Location: Lenexa, KS FLSA Status: Exempt... ...and Services, Inc. (BCS) is an HVAC and building automation company... ...Residential and Light Commercial (RLC) customer base in the designated market....
Temporary work
For contractors
Work experience placement
Work at office
Afternoon shift
Building Controls and Services, Inc.
Lenexa, KS
1 day ago
In-Home HVAC Sales Representative
$100k - $200k
...'s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 4... ...tailored HVAC system solutions. You'll represent ARS in a consultative sales role... ...Excellent communication and customer engagement skills Note: This posting...
Full time
Local area
Weekend work
Afternoon shift
ARS/Rescue Rooter
Overland Park, KS
2 days ago
Account Sales Representative
...our company and work together to build something remarkable. As an Sales Representative, you’ll be at the heart of our team’s expansion. You'll connect directly with potential customers, learn their needs, and show them how our solutions can make a real difference...
Weekly pay
Marksman Solution, Inc.
Leawood, KS
7 days ago
Commercial Lines Client Advisor
...humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients... ...grows and performance benchmarks are achieved, new and less-experienced advisors move through clearly defined compensation steps that...
Immediate start
Flexible hours
Acrisure LLC
Overland Park, KS
3 days ago
Front Desk Agent PM
...Job Details: Check in customers using computer programs and... ...bill guests for their stay and services used. Communicate with guests... ...desk clerk may work with an experienced front desk clerk until they... ...operates twenty one hotels, representing various franchises like...
Local area
KMG Hotels
Leawood, KS
4 days ago
Call Center Sales Representative
$18 per hour
...And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding... ...turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers...
Work at office
Local area
Visa sponsorship
Spectrum
Overland Park, KS
5 days ago
Experienced Automotive Sales Associate / Assistant Finance Manager
...Job Opportunity Experienced Automotive Sales Associate / Assistant Finance Manager ***The ideal candidate should have prior automotive... ...an opportunity for you to turn your sales skill, excellent customer service and industry expertise into profits. The sky is the limit...
Work at office
Local area
EasyCare
Shawnee, KS
4 days ago
Sales Support Representative - HVAC
$21 per hour
...Sales Support Representative Since 1953, Ferguson has been a source of... ...businesses. We exist to make our customers' complex projects simple,... ...provide best-in-class products, service and capabilities across the... ..., Fire and Fabrication, HVAC, Industrial, Residential Trade...
Hourly pay
For contractors
Work at office
Local area
Monday to Friday
Flexible hours
Ferguson
Lenexa, KS
4 days ago
Remote Sales-Driven Customer Service Representative (Seasonal)
...Remote Sales-Driven Customer Service Representative (Seasonal) This is NOT a basic call-center role. We are hiring a high-caliber, sales-driven Customer Service Representative for a remote, seasonal position. This role is designed for top performers. Continued employment...
Remote job
Seasonal work
Shift work
Rigdon, Inc.
Shawnee, KS
18 days ago
Client Experience + Sales Coordinator
...checking people in and making drinks. You're the first and last impression, and your job is to drive sales through exceptional service, upselling, and relationship-building . What You'll Own: Sell memberships , liquor , and add-on services Make...
Scissors and Scotch
Prairie Village, KS
21 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Experienced HVAC Customer Service Representative. Be the first to apply!