HR Specialist

Key Responsibilities

• Partner closely with the HR Business Partner to support Business Services leaders and employees across the U.S.
• Provide day-to-day guidance and support on HR policies, processes, and programs.
• Build and maintain strong working relationships with managers and employees.
• Help identify employee concerns and partner with the HR Business Partner to support appropriate solutions.

Performance Management & Employee Support

• Support the administration and coordination of performance management processes, including review cycles, goal setting, performance documentation, and follow-up actions.
• Assist HRBP in preparing performance improvement plans.
• Support managers and employees with leave administration, accommodations, well-being matters, and other employee-related inquiries.
• Conduct initial intake and fact gathering for employee relations matters, escalating issues appropriately and partnering with the HR Business Partner and Employee Relations team as needed.

Talent, Engagement & Development

• Assist in coordinating employee engagement initiatives, including surveys, feedback collection, and follow-up actions.
• Support talent and development processes, including career development discussions, talent reviews, and succession planning activities.
• Help coordinate learning and development opportunities for Business Services employees.

HR Projects & Process Coordination

• Support the planning and execution of key HR initiatives, including performance reviews, compensation processes, promotions, onboarding, and talent programs.
• Coordinate project plans, timelines, communications, meeting materials, and stakeholder follow-up activities.
• Track action items and ensure timely completion of deliverables across multiple HR initiatives.
• Prepare presentations, employee communications, and supporting documentation for HR programs and meetings.

HR Operations & Administration

• Maintain employee records and HR documentation in Workday and other HR systems.
• Assist with HR data audits and ensure data accuracy and integrity.
• Coordinate employee lifecycle activities and support operational HR processes as needed.
• Help streamline processes and identify opportunities to improve the employee and manager experience.