Dispatcher
$34k - $52kMedWiz Pharmacy Career Center
Job Description
Job Description
Description:
The Dispatcher supports timely movement of medications, packages, supplies, and delivery information by coordinating routes, communication, documentation, and logistics follow-up. The role is accountable for accurate, timely, dependable execution within established procedures and for escalating issues that fall outside assigned authority.
Essential Job Functions and Responsibilities
- Coordinate or support delivery routing, dispatch, package movement, pickup, returns, and other logistics activity.
- Communicate with drivers, pharmacy teams, facilities, and internal partners regarding delivery status, changes, or issues.
- Maintain accurate routing, delivery, package, and exception documentation in applicable systems.
- Respond to delays, missed deliveries, urgent needs, or other logistics exceptions and escalate appropriately.
- Maintain accurate records and documentation and protect confidential patient, team-member, customer, or business information.
- Manage assigned workload, deadlines, and follow-up responsibilities through completion.
Basic Qualifications
- High school diploma, GED, technical training, certification, or equivalent experience.
- Recommended minimum: 1 year of related experience.
- Demonstrated proficiency in the assigned work and ability to independently complete recurring responsibilities.
- Strong organization, communication, and problem-solving skills with ability to coordinate time-sensitive logistics and maintain accurate records.
Preferred Qualifications
- Additional related experience and relevant technical, safety, or industry certification.
- Delivery, dispatch, route planning, pharmacy logistics, healthcare courier, transportation, or multi-site operations experience.
Compensation: $34,000-$52,000
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