Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency is built around a young, tight-knit team that feels more like family. We believe in working hard together while also enjoying outside-of-the-office team-building events that keep us connected. As a top 5 financial services agency and top 10 overall production agency in our territory, we’re proud of our consistent track record of success. Our agent is deeply committed to mentorship, providing guidance that helps team members grow in their careers—many have gone on to open their own successful agencies.

With quarterly promotions, high annual bonus potential, access to external leadership and development training, and an in-house business and development coach, we provide the tools and support needed to thrive. You’ll also benefit from proven sales and customer service processes paired with hands-on training. If you’re looking for a place where you can learn, grow, and achieve your career goals in a supportive, winning environment, this could be the right fit for you.

ROLE DESCRIPTION:
Andrew Baudino - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.