State Licensed Client Coordinator

To support client retention efforts, the full-time State Licensed Client Coordinator will serve as a point of contact for clients, providing administrative assistance, responding to inquiries, and facilitating resolutions while working remotely within the continental United States. Key responsibilities Act as a liaison between clients and Client Managers, addressing client questions and concerns Prepare and run client-specific reports and assist in client-facing activities such as presentations and meetings Collaborate with various departments to ensure timely support and resolution of client issues Required qualifications High school diploma or GED equivalent Minimum of 3 years of experience in a Third-Party Admin or health insurance environment Client-facing experience with vendors and members Knowledge of benefit-related federal laws (e.g., ERISA, COBRA, HIPAA) Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)