Front Desk Agent

HAMPTON INN BALTIMORE 550 Washington Blvd Baltimore, MD 21230, USA Pay or shift range: $15.50 USD to $16.75 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Description The Front Desk Agent is responsible for processing check‑ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work‑life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Qualifications Preferred Team Player – Works well as a member of a group Dedicated – Devoted to a task or purpose with loyalty or integrity Enthusiastic – Shows intense and eager enjoyment and interest Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr