Fitness and Racuetball Program Director

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement

Glass Court Swim & Fitness is hiring a Full-Time Fitness and Racquetball Director to lead and grow our fitness and racquetball program and community. This role owns programming, leagues, clinics, court scheduling, member engagement, events, and revenue growth , while maintaining excellent fitness spaces and court conditions and a welcoming, inclusive culture for players of all levels.

Responsibilities

• 
  Oversee and lead all fitness and racquetball programming: group fitness, personal training, leagues, ladders, tournaments, clinics, lessons, and special events.
• Manage fitness floor operations, personal training staff, and group exercise instructors.
• Drive participation and retention through member engagement, outreach, and community-building across both fitness and racquetball.
• Manage court scheduling/reservations, the group fitness class schedule, programming calendar, and utilization targets.
• Recruit, hire, train, and coordinate all fitness instructors/personal trainers, racquetball pros, and event support staff (as needed).
• Partner with Membership Director on tours/trials and convert prospects into racquet and fitness participants and members.
• Maintain fitness area and court standards: cleanliness, safety checks, equipment maintenance, and reporting repair needs.
• Coordinate with facilities/vendors on court maintenance, lighting, HVAC comfort, fitness equipment repair and replacement, and repairs.
• Develop partnerships (local clubs, schools, corporate groups) and promote group bookings/corporate wellness programs.
• Track KPIs: court utilization, league participation, group fitness class attendance, personal training revenue, lesson revenue, event revenue, and retention.
• Support club-wide service standards and handle member issues/service recovery.

*The company reserves the right to add or change duties at any time.

QualificationsRequired

• 
  3+ years experience running fitness and racquetball programs, leagues, or club operations (health club, private club, YMCA, etc.).
• Strong knowledge of fitness floor safety, personal training best practices, group exercise formats , racquetball rules, league formats, tournament operations, and player development.
• Proven ability to build participation through programming, communication, and community leadership.
• Current certification from a recognized organization (e.g., ACE, NASM, ACSM) in Personal Training or Group Exercise, or a degree in Exercise Science or a related field.
• Strong organizational skills (scheduling, calendars, coordination).
• Excellent member service, conflict resolution, and communication skills.

Preferred

• 
  Experience managing a fitness department, including budgets and staff supervision.
• Teaching/coaching experience (private lessons, clinics, player development).
• Experience with club software for court reservations, class scheduling, and reporting (Jonas a plus).
• Event marketing experience (flyers, email, social, partnerships).
• Inclusive coaching experience (welcoming beginners, adaptive or neuroinclusive approaches).

What Success Looks Like

• 
  Growing league, clinic, personal training, and group exercise participation month-over-month.
• High court utilization and strong class attendance during peak hours + predictable programming calendar.
• Strong member satisfaction and retention within the racquet and fitness community.
• Smooth tournaments/events that drive excitement and referrals.

Benefits/Perks

• Fun team atmosphere
• Competitive pay
• Flexible hours
• Valuable work experience
• Increased social opportunities

To Apply: Submit your resume and a short note describing your fitness and racquetball/program leadership experience (leagues/tournaments run, participation numbers, and any coaching background).