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CX Quality Analyst II — Monitoring & Insights

Credit One Bank

Credit One Bank is seeking a Quality Representative based in Las Vegas to monitor customer interactions such as calls and emails. The selected candidate will capture observations to identify process gaps and support quality standards. This position requires at least 1 year of experience in credit card operations and strong communication skills. Candidates should be proficient in Word, Excel, and PowerPoint. Credit One Bank promotes diversity and provides accommodations as needed. #J-18808-Ljbffr Credit One Bank

Vacancy posted 2 days ago
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