Front Desk
Wise Tanglewood Partners, LLC
Job Description
Job Description
Description:
Front Desk Agent
Tanglewood Resort – Pottsboro, TX
Tanglewood Resort is looking for friendly, energetic, and customer-focused individuals to join our Front Desk team! If you enjoy creating memorable guest experiences and thrive in a fast-paced hospitality environment, we would love to meet you.
Position Overview
As a Front Desk Agent, you will be the first impression for our guests and play an important role in providing outstanding customer service throughout their stay.
Requirements:Responsibilities
- Welcome guests with a positive and professional attitude
- Check guests in and out efficiently
- Answer phones and assist with reservations
- Provide information about resort amenities and local attractions
- Handle guest requests and resolve concerns professionally
- Process payments and maintain accurate records
- Work closely with other departments to ensure guest satisfaction
Qualifications
- Excellent communication and customer service skills
- Positive attitude and team-oriented mindset
- Ability to multitask in a busy environment
- Basic computer skills required
- Previous hotel or customer service experience preferred, but not required
- Flexible schedule including weekends and holidays
Why Join Tanglewood Resort?
- Fun and fast-paced work environment
- Opportunity to grow within the hospitality industry
- Work with an amazing team dedicated to guest satisfaction
- Employee discounts and resort perks
Apply today and become part of the Tanglewood Resort team!
For more information or to apply, please contact:
Theresa Brendemihl
Director of Human Resources
Tanglewood Resort
Vacancy posted 7 days ago
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