Fleet Supervisor

As a PacLease Fleet Supervisor , you will play a critical role in supporting our customers and ensuring their leased and rental equipment operates at peak performance. You will serve as a trusted partner to your assigned accounts, coordinating maintenance, managing repair costs, and helping customers navigate service-related challenges with confidence and clarity.

This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional customer service.
Key Responsibilities

• Coordinate and schedule all repairs and preventative maintenance for assigned PacLease customers to keep their fleet operating safely and efficiently.
• Review incoming repair orders to ensure accuracy, proper cost distribution, and compliance with PacLease standards.
• Manage fleet costs for both lease and rental units, maintaining a strong focus on financial accuracy and operational efficiency.
• Apply for warranty coverage when applicable; training will be provided to ensure you become proficient in warranty processes.
• Maintain daily communication with customers, assisting with any service-related issues they encounter while operating their equipment.
• Partner closely with Jackson Group service departments to reduce downtime and improve repair turnaround times.
• Identify maintenance and repair trends within the fleet and escalate findings to the appropriate team members to support continuous improvement.
• Contribute ideas, feedback, and solutions - your voice and expertise will be valued, and your input will help shape the success of our department.

Class B or A CDL license is not required but is a great benefit for the position we are looking to fill.

Equal Opportunity Employer
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