Chief of Staff, Employee Experience & AI
Confidential
Chief of Staff, Employee Experience & AI
About the Company
Thriving cloud computing company offering custom management platforms
Industry
Computer Software
Type
Public Company
Founded
2004
Employees
10,001+
Categories
- Information Technology & Services
- Technology
- Cloud Computing
- Computer Programming
- Computer Science
- Information Technology
- Services
- Software
- Technology Consulting
- Cloud Management
- Enterprise Applications
- Enterprise Software
- IT Management
- PaaS
- SaaS
- It Management
- Computing Infrastructure
- Data & Analytics
- Hosting Services
- Information
- Computers
- Business Process Automation (BPA)
- InsurTech
- Robotic Process Automation (RPA)
Specialties
- service management
- enterprise cloud
- custom app development
- platform
- itsm
- security operations
- customer service management
- itom
- grc
- hr service delivery
- and digitize workflows
Business Classifications
- B2B
- SAAS
- Enterprise
About the Role
The Company is seeking a Chief of Staff to the SVP and GM, Employee Experience & AI. This pivotal role is at the forefront of the AI transformation, with a focus on redefining how AI works for the enterprise. The successful candidate will be a strategic partner, driving the alignment and execution of a complex business agenda. Responsibilities include overseeing cross-functional processes, driving global team alignment, and representing the SVP/GM in various forums. The Chief of Staff will also lead special projects, bring structure to ambiguity, and ensure the organization consistently exceeds expectations. This is a high-impact leadership position that requires a rare combination of strategic thinking, operational rigor, technical fluency, and executive presence. Candidates for this role should have an AI-native mindset and a deep understanding of how AI transforms product development and user experiences. A minimum of 12 years' work experience in AI-native or high-growth tech companies is required, with a preference for those with prior Chief of Staff or equivalent experience. The role demands a candidate with a Bachelor's degree (MBA preferred), technical fluency, strong business acumen, and a proven ability to influence without authority. The ideal candidate will be highly operationally rigorous, with a bias toward action and results, and the ability to thrive in ambiguity. Executive presence, outstanding communication, and stakeholder management skills are essential, as is the ability to operate with a high degree of agency, ownership, and customer obsession.
Hiring Manager Title
Senior Vice President and General Manager
Functions
- Operations
- Strategy
Vacancy posted 2 days ago
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