Full-Time Center Associate

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The UPS Store #1811 (Huntington Village, NY) The UPS Store #4860 (E. Northport, NY) The UPS Store #4885 (Commack, NY) RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Implement up-selling and cross-selling initiatives Promote other services of the business Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned BASE QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Weekend availability Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds ADVANCED QUALIFICATIONS Notary Public a plus Previous retail experience a plus #J-18808-Ljbffr Multi-location Owner - Marc Szczurowski