Salesforce Business Analyst

Salesforce Business Analyst

We are looking for a talented and experienced Salesforce Business Analyst to join our team in Latin America.

Responsibilities include but are not limited to:

• Act as the primary Salesforce business liaison for intake of enhancement requests from sales and business stakeholders
• Translate business needs into clear, actionable Jira user stories with well defined acceptance criteria
• Manage and prioritize the Salesforce enhancement backlog in collaboration with business and technology partners
• Partner closely with Salesforce developers to clarify requirements and validate implementation intent
• Perform hands on functional testing of user stories across managed sandbox environments
• Validate acceptance criteria prior to promotion across sandbox tiers and into production
• Coordinate closely with developers to ensure smooth movement of changes through the release path
• Raise risks, gaps, or inconsistencies when requirements or outcomes do not align with business expectations
• Maintain lightweight documentation to support knowledge continuity and auditability
• Support day to day operational flow of Salesforce enhancements to keep demand moving efficiently

Workplace: Remote role, preferably in Argentina but open to other Latin American locations

Must Have Skills:

• 5–8+ years of experience in a Salesforce Business Analyst or Salesforce Consultant role
• Strong experience with Salesforce Sales Cloud in a business driven environment
• Hands on experience creating and managing Jira user stories and acceptance criteria
• Experience testing Salesforce enhancements across multiple sandbox environments
• Ability to work effectively with developers to clarify requirements and validate outcomes
• Strong judgment and critical thinking skills to identify issues and raise flags early
• Clear communication skills with both business and technical stakeholders

Preferred Skills:

• Experience supporting transportation, wealth, asset management, or sales driven organizations
• Experience working in environments with incremental Salesforce enhancements (page layouts, picklists, minor automation)
• Familiarity with Salesforce release management and sandbox promotion models
• Salesforce Admin, Salescloud or other certifications
• Ability to ramp up quickly with minimal documentation and direct hand holding
• Comfort operating in environments without dedicated QA support

Professional Skills:

• Solid written, verbal, and presentation communication skills
• Strong team and individual player
• Maintains composure during all types of situations and is collaborative by nature
• High standards of professionalism, consistently producing high quality results
• Self-sufficient, independent requiring very little supervision or intervention
• Demonstrate flexibility and openness to bring creative solutions to address issues

Bridgenext is an Equal Opportunity Employer

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