Administrative Assistant For Growing Plumbing Business

Job Description

Job Description

Quality Pro Services is looking for a reliable, organized, and personable Administrative Assistant to join our growing team! We are seeking someone with strong computer skills who can manage incoming calls, schedule service appointments, respond to leads, and help keep our daily operations running smoothly.

The ideal candidate is detail-oriented, tech-savvy, proactive, and comfortable managing multiple tasks and following up with customers in a fast-paced environment.

Key Responsibilities

• 
  Answer incoming phone calls and provide excellent customer service.
• Schedule service calls and appointments in our CRM, Housecall Pro .
• Respond promptly to new leads across multiple marketing platforms.
• Follow up with prospective customers to help convert leads into booked jobs.
• Perform general administrative duties, data entry, and customer record management.
• Use Google Docs and other computer-based tools to organize information and maintain documents.
• Assist with project management, task tracking, scheduling, and coordinating daily activities.
• Keep schedules, customer communications, and job information organized.
• Manage and respond to company emails in a timely manner

Qualifications

• Strong computer skills and comfort learning new software.
• Knowledge of Google Docs and other Google Workspace tools.
• Strong organizational, time management, and multitasking skills.
• Experience with project management, task tracking, or coordinating workflows.
• Excellent phone etiquette and customer service skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Reliable, proactive, and detail-oriented.
• Housecall Pro experience is a plus, but not required.
• Previous administrative, office management, scheduling, or customer service experience preferred.

What We Offer

• 
  $25 per hour
• Consistent daytime hours: 8:00 AM – 3:00 PM.
• An opportunity to join a growing local service business.
• A position where your organization, initiative, and follow-through directly contribute to company growth and success

How to Apply

Interested candidates should submit a resume and a brief introduction describing their administrative experience, computer skills, and familiarity with scheduling and customer service abilities.

Quality Pro Services — Professional Service. Reliable Results.