Full-time Screen Shop Technician (Livonia, Michigan)

Screen Repair Technician, Customer Fulfillment Center

The Screen Repair Technician, Customer Fulfillment Center, will be responsible for repairing screens for our customers and stores. The Screen Repair Technician, Customer Fulfillment Center will work out of our Customer Fulfillment Center (CFC) to deliver quality products and an amazing level of service to all customers.

Essential Duties and Responsibilities:

• Repair customer's screens by completing all the necessary tasks:
• Measures the frame of the screen and determine the amount of screen needed to repair the screen.
• Cuts screen off the roll to fit inside of the frame.
• Rolls spline and press it into the frame.
• Replace the plastic/aluminum corners as well as bent or damaged frame parts.
• Place repaired screen in appropriate location.
• Perform other related duties and special projects as they are assigned.
• Follows safety measures and maintains a clean worksite upon completion of daily tasks.
• Reports on all customer satisfaction issues to management.
• Must be able to communicate effectively and professionally with co-workers and customers.
• A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends and holidays.

Other Essential Requirements:

• Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
• WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
• EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
• LOVE – Love the people, love the work and love the results.
• INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
• GRATITUDE – We recognize that we are blessed to be in the business of serving others.
• HUMILITY – We strive for greatness with a humble, modest, and respectful attitude.
• TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace.

Minimum Skills, Requirements and Qualifications:

• High School or GED equivalent.
• Ability to read and interpret documents such as safety rules, manufacture assembly directions, operating and maintenance instructions and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Ability to work independently.
• Ability to work flexible hours.
• Effective communication skills (verbal and written).
• Ability to foster teamwork and collaboration and motivate others both internal and external to perform enthusiastically.
• Standing, walking, bending, lifting (up to 50lbs) regularly, and lifting (up to 100lbs) occasionally with assistance, and climbing.

Compensation Details:

$17.00 per hour