Medical Scheduler, Urgent Care, Medical Center Northeast, PRN

Medical Scheduler

The Medical Scheduler assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Essential Functions:

• Schedules follow up/return visits to our office for patients
• Obtains appropriate pre-certification and pre-authorizations, as needed
• Schedules medical tests and procedures for patients
• Discusses patient instructions for procedures with patient so patient has clear understanding of what is expected
• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions
• Uses Epic, Centricity Business, online paging systems and retrieves information from other hospital systems

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned