Room Attendant
Boardwalk IG Management LLC
ROOM ATTENDANT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Room Attendant is responsible for ensuring the cleanliness, comfort, and overall satisfaction of guests by maintaining the cleanliness and appearance of guest rooms in the hotel. This role plays a crucial part in providing a positive guest experience and upholding the hotel's standards of cleanliness and service excellence specifically in guestroom areas. ESSENTIAL JOB RESPONSIBILITIES:
- Clean and prepare guest rooms to hotel standards, including making beds, changing linens, and dusting
- Vacuum, mop, and sanitize floors
- Clean and disinfect bathrooms, fixtures, and surfaces
- Replace amenities, towels, and linens as needed
- Report any maintenance or repair issues in guest rooms to the Housekeeping Supervisor
- Greet guests with a friendly and courteous demeanor when encountered
- Respond promptly to guest requests related to guest rooms and ensure their comfort during their stay
- Report lost and found items in guest rooms to the Housekeeping Supervisor
- Maintain stock of cleaning supplies and amenities in the housekeeping cart
- Report low inventory levels to the Housekeeping Supervisor for replenishment
- Ensure that each guest room is properly cleaned, organized, and free of any discrepancies
- Inspect guest rooms for cleanliness and adherence to standards before guest check-in
Compensation details: 19 Hourly Wage
PIcdb10bdc5acc-26289-41023381
Vacancy posted 3 days ago
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