Director, Customer Care Strategy & Digital Transformation
Stellantisfinancialservices
Stellantisfinancialservices seeks a Director to shape Customer Care's transformation, defining vision and roadmaps for processes, technology, and customer journeys. The role leads major programs, evaluates GenAI and automation, and ensures alignment with compliance and measurable outcomes. This leader collaborates across Operations, ICT, Legal, Data Privacy, and external partners to build business cases, secure approvals, and guide initiatives from concept to adoption. #J-18808-Ljbffr Stellantisfinancialservices
- The Director, Customer Care Business Development & Strategy sets the vision and roadmap for how Customer Care evolves its processes, technology, customer journeys, and digital tools. The role drives major transformation programs, evaluates new technologies (including GenAI...SuggestedWork at office
- Stellantis is seeking a Director, Customer Care Business Development & Strategy to lead the vision for transforming customer care processes, technology, journeys, and digital tools, ensuring improvements align with goals, compliance, and measurable outcomes. This leader...Suggested
- Stellantis Mopar Service, Parts & Customer Care is seeking a highly skilled Customer Experience Program Manager to lead development and... ...complex data sets and translate findings into actionable business strategies within data platforms such as (Snowflake, SAS Enterprise...SuggestedWork experience placementWork at office
- ...worldwide. Role Overview The CRM & Digital Marketing Lead is responsible... ..., NA site experience, and customer conversion. This is a hands‑... ...that demonstrates past CRM strategy and execution Strong analytical... ...needs of our customers and care for our future. #J-18808-Ljbffr...SuggestedLocal areaWorldwide
- ...MichiganCompany: Guardian GlassCareer Field: Customer ServiceJob Number: 191568Apply: JobGuardian... ...other departments to align customer account strategies with overall business objectivesEngage and lead commercial transformation efforts and process implementationDrive...SuggestedFlexible hours
- ...for successful project management and implementation of the CRM strategy. This role interacts with the brand(s), and advertising teams,... ...for dynamic data-driven direct mail and email campaigns and digital/interactive solutions, including definition of business rules for...
- ...they provide, to dramatically transform and continually improve... ...meet the evolving needs of our customers and care for our future.Great mobility... ...and contribute to the sales strategy to increase the customer... ...sales experience taking data/digital products to market and owning...
- ...Job Description: A small number of customers may contact our client's senior leadership, including members of the Board of Directors, Top Executive Team, or the Executive leader... ...may have already interacted with Customer Care or a dealership and are looking to escalate...Temporary workWork experience placementWork at officeFlexible hours
$15.73 per hour
...highest standards of presentation, safety, and guest care throughout the attraction. Act as a role model for all customer‑facing teams. Drive Operational Excellence... ...and incentive programs. Support training strategies for both new and existing team members. Promote...Shift work- ...Nexteer brand to an OEM as a sales professionalBring the “Voice of Customer” to NexteerDevelop, maintain, and strengthen customer... ...agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred...Contract workImmediate start
- ...and emerging business risks (e.g., sustainability/digital/cybersecurity) of the relevant global customer’s business and business environment, translating them... ...impacts and opportunities for ABB.Building sales strategies by providing current business and long-term plans for...
- Stellantis in Auburn Hills, MI is seeking a Customer Experience Dealer Performance Metrics Manager to lead the CX strategy across Mopar, TSO, Customer Care, and Sales. You will coordinate across internal teams to align CX initiatives with business goals and deliver measurable...
$160k - $180k
...procurement processes, developing customer relationships, and... ...and execute account growth strategies across assigned Federal and... ...opportunities for engineering, digital transformation, advanced manufacturing,... ...assigned by the Government Sales Director.SKILLS AND REQUIREMENTS3-10...Full timeContract workFor contractors- ...help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses...Work at officeLocal area
- ...alignment on sales objectives, performance initiatives, and market strategies. The position combines relationship management, data-driven... ...as a global company, enabling us to better address the evolving needs of our customers and care for our future. #J-18808-Ljbffr Stellantis
- ...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
$93k - $189k
...client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling... ...dynamics to proactively advise clients and influence internal strategy. Perform other duties and projects as assigned. Basic Qualifications...Work at officeRemote workWork from homeFlexible hours$12.5 per week
...will provide a plan and services to fit a customer's needs. An Account Manager is a... ...: Identify project risks and implement strategies to mitigate potential impacts on scope,... ...The individual typically reports to the Director of Sales and VP of Customer Engagement...For subcontractor- Faurecia Services Groupe in Auburn Hills, Michigan, is seeking an Account Director for the Ford CBU. This role is pivotal in building and maintaining customer relationships throughout the project lifecycle. The ideal candidate will have a Master’s degree and significant...
- Digitas North America is seeking a whip-smart Account Director who can stun our clients with leadership, creativity, vision, and eloquence... ...with clients, lead cross-capability teams, and drive data-informed strategy to deliver measurable results. #J-18808-Ljbffr Digitas
- ...the work we do because we believe in the transformative powers of innovation and recognition.... ...a positive impact on the lives of our customers and clients. Joining One10 means contributing... ...to develop tactical implementation strategies for each individual client project and...
- Digitas, a Global Networked Experience Agency, seeks an Account Director who can lead strategy and development for integrated client projects with vision and eloquence. You will partner with clients to set goals, drive marketing strategy, and ensure the agency delivers...
$101.1k - $150.4k
...commercial buildings, which results is reducing energy costs for our customers. Come join our successful team.Under general direction,... ...based on business benefits and knowledge of competitor’s business strategies.Maximizes assigned Project Development Engineering resources...Full timeWork at office- ...rheinmetall.comUnder the direction of the Director of Sales & Engineering, the Account... ...management and growth of his or her assigned customer base. Specifically, account managers are... ...of marketing and manufacturing strategy with the business team.Help coordinate the...Temporary work
$205.3k - $282.25k
...independence. Privately owned, fiercely customer-focused, and driven by our... ...to lead industries and transform lives through sound. Today,... ...transformation. Job DescriptionThe Director, Customer & Business... ...with the ability to connect strategy, process, and execution.Proven...Full timeContract work- Role OverviewThe Financial & Corporate Media Relations Manager is responsible for executing the Company’s external communications strategy with a strong focus on financial storytelling, corporate positioning, and media engagement. The role ensures clear, consistent and...Local area
$134k - $168k
...leading the AI and Digital Revolution. WWT... ...combines the power of strategy, execution and... ...digital transformational outcomes for organizations... ...that is Customer Focused and Solutions... ...Client Solutions Director (ACSD) to lead delivery... ..., and Vision Care, Onsite Health Centers...Full timeContract workShift work- ...locations worldwide Job Description We are seeking a Customer Project Manager to join our team in Auburn Hills, United... ...including timelines, resource allocation, and risk mitigation strategies Monitor project progress, track key performance indicators,...Full timeFor contractorsWorldwideVisa sponsorshipWork visaRelocation package
- ...every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional... ..., organization, and the related industry in addition to their strategy and needs, while responding to changes in the business environment...Full timeWork experience placementWork at officeLocal areaFlexible hoursShift workDay shift
- Provide life insurance and financial protection solutions to families and individuals Educate clients on policies that prevent financial disaster during times of loss Manage your own book of business through virtual appointments - Use our proven internal blueprint and...Full time
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