ServiceNow Developer

Overview ServiceNow Developer. Onsite in Foster City, CA | at least 3 days in office. The ServiceNow Developer position is a crucial member of the IT Applications team at Zoox. This individual will be responsible for providing operational user support for ServiceNow, emphasizing ITAM, ITOM, integrations, and Flow Designer. As we evolve our ServiceNow ecosystem, we require an adept professional who can navigate intricate process designs, custom integrations, and overall platform support. In this role, the contractor will work with the platform owner and architect, ensuring alignment of technical solutions with business objectives. Engaging with industry talents, this position offers opportunities for skill enhancement and personal growth. Responsibilities Champion and evangelize best practices for ServiceNow development and administration. Serve as the Subject Matter Expert on ServiceNow, focusing on ITAM, ITOM, and integration capabilities. Collaborate closely with the platform owner and architect to design, develop, refine ServiceNow functionalities, and ensure the platform performs seamlessly and meets business needs. Engage with stakeholders to understand requirements, design workflows/processes, and deliver consistent support. Partner with IT Applications Administrators to ensure ServiceNow performs seamlessly and meets business needs. Dedicate time for continuous learning to remain updated with new ServiceNow modules and features, adapting to the company's growth trajectory. Qualifications Extensive ServiceNow development and administration experience, ideally spanning 5+ years, focusing on ITAM, ITOM, integrations, Flow Designer, and Automated Testing Framework (ATF). ServiceNow Certified Application Developer certification is a must. Strongly desirable: Certification in Hardware or Software Asset Management. Bonus: HR Service Delivery certification. Demonstrated ability to orchestrate productive meetings, set clear user expectations, and evangelize ServiceNow best practices. Stellar communication and interpersonal skills, with a knack for translating complex concepts into digestible insights. A pronounced sense of responsibility, fervor for the ServiceNow platform, and a drive for continuous evolution and learning. Key Responsibilities & Skills ServiceNow Application Development ServiceNow Platform Administration IT Asset Management (ITAM) IT Operations Management (ITOM) ServiceNow Integration Development Flow Designer (ServiceNow) Automated Testing Framework (ATF) ServiceNow Certified Application Developer ServiceNow Best Practices Evangelism Stakeholder Collaboration & Requirements Gathering Process & Workflow Design Continuous Learning & Platform Evolution Technical Skills ServiceNow Platform / ServiceNow Studio JavaScript (ServiceNow Scripting) Flow Designer Automated Testing Framework (ATF) IntegrationHub / REST API / SOAP API ServiceNow CMDB ServiceNow ITAM / ITOM Modules ServiceNow HR Service Delivery Module Education Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or related field. Preferred: Master's degrees or MBA. Industry Experience Autonomous Vehicles / Automotive Technology Technology Services IT Applications Enterprise Service Management #J-18808-Ljbffr