Lead Office Coordinator

Lead Office Coordinator

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more.

We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.

Come join our award winning 11,000 strong organization as we fuel the world and each other!

Summary

The Lead Office Coordinator oversees complex office operations and facilities coordination while serving as a strategic administrative partner to the Real Estate Team and Corporate Services leadership. This role is responsible for ensuring seamless daily operations across office services, vendor management, and facilities support functions.

The Lead Office Coordinator serves as the operational hub of the office, enhancing the workplace experience, supervising administrative support staff, and ensuring high standards of service delivery.

Key Responsibilities

Office & Workplace Operations Leadership

• Direct and oversee all day-to-day office operations for a multi-tenant or multi-department environment
• Establish and maintain office procedures, service standards, and workflow efficiencies
• Supervise front desk and administrative personnel (when needed)
• Manage space planning coordination, office moves, and workplace logistics
• Lead coordination of internal meetings, corporate events, and executive visits

Facilities & Vendor Management

• Oversee all maintenance requests, vendor scheduling, and service execution
• Manage relationships with building engineers, contractors, janitorial services, and service providers
• Monitor vendor performance, service agreements, and compliance documentation
• Support preventative maintenance programs and operational risk mitigation
• Conduct periodic walkthroughs to proactively identify facility issues

Property Management & Financial Support

• Partner closely with Property Management Team on tenant communications and reporting
• Review and code facilities-related invoices; assist with budget tracking and variance reporting
• Maintain vendor COIs, contracts, and service documentation
• Support annual budget planning and capital improvement coordination

Strategic & Leadership Responsibilities

• Serve as an escalation point for operational and facilities-related issues
• Identify process improvement opportunities and implement operational enhancements
• Develop service-level standards to improve employee satisfaction
• Support leadership with reporting, metrics tracking, and operational analysis
• Provide backup support to the Office Manager or Facilities Management leadership as needed

Qualifications

• 58+ years of experience in office operations, facilities coordination, or property management support
• Demonstrated experience supervising staff or leading cross-functional coordination
• Experience in commercial real estate, corporate office environments, or multi-site operations preferred
• Strong understanding of vendor contracts, maintenance workflows, and compliance documentation
• Financial acumen with experience supporting budgets and invoice processing
• Advanced proficiency in Microsoft Office Suite; experience with work order/property management systems preferred

Core Competencies

• Operational leadership
• Vendor and contract management
• Workplace experience management
• Budget and cost awareness
• Process improvement
• Executive-level communication
• Problem resolution and escalation management

Preferred Credentials (Optional)

• Facility Management coursework or certification (e.g., IFMA-related coursework)
• Experience supporting Class A commercial office properties
• OSHA or workplace safety familiarity