Service Desk Manager People-First IT Leader
Berkshire Group
Berkshire Group, LLC is seeking a Service Desk Manager responsible for leading a team, enhancing service quality, and managing operations. You will supervise a 4-person team while ensuring effective ticket management and high service standards throughout the organization. The ideal candidate has significant service desk experience and leadership capabilities. Join us to make a difference in a supportive environment focused on continuous improvement. #J-18808-Ljbffr
- ...Berkshire Income Realty, Inc. seeks a Service Desk Manager responsible for leadership and continuous improvement of service desk functions. This role includes managing a team for high-quality support, enforcing performance metrics, and improving user experiences. The...Suggested
- ...Company Overview Berkshire Residential Investments is a people-first real estate investment company who values not only the impact... ...while continuing to grow in your career. Position Summary The Service Desk Manager is responsible for the leadership, performance, and...SuggestedRemote work
$21 - $24 per hour
Jimmy Jazz in Boston, MA is looking for a team-oriented supervisor to lead and motivate staff while ensuring exceptional customer service. The ideal candidate has at least 2 years in food service or retail and 1-2 years of supervisory experience, demonstrating strong communication...SuggestedHourly payShift work- ...5 years of experience and 2 years in a leadership position. Responsibilities include ensuring exceptional guest service, analyzing business trends, managing financials, and training team members. The role demands good communication skills and commitment to the company'...Suggested
$21.97 - $42.88 per hour
...workload effectively to meet service level expectations and... ..., technical support, IT services, or healthcare... ...with troubleshooting, help desk environments, or... ...3 days annually for the first three years of employment... ...benefits that support our people with flexible medical, life...SuggestedHourly payTemporary workFlexible hoursWeekend work3 days per week$56k - $84k
...- Cloud Infrastructure Services Who We Are... ...-and the lives of people across the world. Visit... ...Troubleshoot and resolve IT issues promptly and... ...* Incident & ticket management (ServiceNow/Remedy) skills... ...us to nurture a people-first, human centric culture...Full timeTemporary workPart timeWork at officeLocal areaRemote workFlexible hours$160k - $200k
...Partners is a fast-growing full-service finance and accounting... ...and innovation. Collaboration-First: We prioritize teamwork and believe... ...developing financial models, and managing departmental budgets and... ...committed to a diverse workplace. People from diverse racial, ethnic and...Full timePart timeRemote workWork from homeFlexible hours- ...Dedham, Massachusetts, who prioritizes high-quality nail care services. You will play a crucial role in fostering a culture of excellence... .... Your responsibilities include leading the studio team, managing operational standards, and engaging with the community. We provide...
$60k - $65k
...Hiring immediately for IT Help Desk Technician Transdev... ...: Provide first-line support and technical... ...effectively help coordinate and manage system-wide computer... ...company, Transdev is a leader in mobility with... ...work being performed by people assigned to this classification...Full timeContract workTemporary workLocal areaImmediate startRemote work- ...100 teams, millions of people use Lovable to transform... ...for admins, product leaders, and AI champions using... ...— reproduce issues, do first-pass triage, write clear... ...support, technical account management, solutions/forward-... ...application in English. It's our company language...Shift work
$158k - $197k
..., financial planning services, and more. *Please Note... ...is hiring an IT Operations Manager to join the IT Senior... ...partners with peer IT leaders to ensure that the technology... ...ticket trends, first-contact resolution, mean... ...and issue resolution. People Leadership Lead,...Summer workWork at officeWork from home$106.61k - $284.28k
...7 CVS Health as a Sr. Manager, Frontline Support Engineering... ..., and continuous service improvement. The ideal... ...Qualifications Experience in IT, SRE, DevOps, or... ...Competencies Customer‑first mindset with a passion... ...emotional intelligence and people leadership skills. Continuous...Hourly payFull timeTemporary workWork experience placementLocal area- ...assistance** The Delivery Manager (DM) for Scientific Services is primarily accountable... ...Mining, Support RFP/Pursuits People Management – Provide... ...priority Function as the first point of escalation from Zifo... ...or Life Sciences or IT field is mandatory Minimum...Contract workWork experience placementRelocation packageFlexible hours
$87k - $178.1k
...Senior Technical Engagement Leader. We are on a journey to... ...include project management, sales scoping, requirements... ...days annually for the first three years of... ...across our products and services, we help customers turn... ...benefits that support our people with flexible medical,...Contract workTemporary workLocal areaFlexible hours$65k - $80k
...$75B+ in assets under management, the firm constructs customized... ...employs more than 400 people across its eight... ...Description The Associate IT Support Engineer role... ...a motivated and service-oriented IT professional... ...monitoring. Perform first-line troubleshooting of...Temporary workWork at officeImmediate startRemote workFlexible hours- IT Operations Manager Boston, MA Job ID: 2026-6857 | # of Openings: 1 | Category... ..., financial planning services, and more. *Please note: this... ...practice: monitor ticket trends, first-contact resolution, mean... ...installations and issue resolution. People Leadership Lead, coach, and...Summer workWork at officeWork from home
- ...and creating a privacy-first cookie-free world of clean... ...versatile Security & IT Specialist to join our... ...robust security practices, managing IT infrastructure, and... ...by just different people that are all here to help... ...vloggers are also commercial leaders and technical staff at...Part timeRemote workWorldwideFlexible hours
- Join Excis - A Global Leader in Enterprise IT Support Are you an experienced IT... ...across our Field Services and Executive Support Operations... ...Enterprise Clients Collaborative, people-first culture focused on... ...issues and support requests. Manage and resolve incidents while...Work at officeWorldwideAfternoon shift
- ...Requirements Experience: 5+ years of progressive experience in IT, with at least 3 years in a management or lead role Global Team Management: Proven... ...Confluence administration What the job involves As a Service Desk Manager, you will lead our global Service Desk team This...Work at office2 days per week
$90k - $100k
...Analysis Group, Inc. in Boston is seeking a skilled Senior Support Engineer to tackle complex IT issues and enhance the end-user experience in a fast-paced environment. Candidates should have a Bachelor’s degree and a minimum of 4 years of relevant experience. This position...- ...ITIL Service Desk Manager_VOIP_Cisco Exp_W2 We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its clients to deliver high-performance results, based...
- ...ITIL Service Desk Manager We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its clients to deliver high-performance results, based exclusively on...
$118.3k - $306.4k
...Job Description Manage a team that designs, develops, troubleshoots... ...is 13 days annually for the first three years of employment and... ...embedded across our products and services, we help customers turn that... ...benefits that support our people with flexible medical, life insurance...Temporary workFlexible hours$107.1k - $251.6k
...a Senior Software Development Manager within the Networking organization... ...that is required of a tier 0 service. You will work with our... ...rate is 13 days annually for the first three years of employment and... ...competitive benefits that support our people with flexible medical, life...Temporary workFlexible hours$122.5k - $291.8k
...Drive improvements in customer self-service, satisfaction, and case deflection through... ...accrual rate is 13 days annually for the first three years of employment and 18 days annually... ...competitive benefits that support our people with flexible medical, life insurance, and...Temporary workFlexible hours$118.3k - $306.4k
...excellence. We invest deeply in our people and foster an environment... ...foundational platform that manages service limits, quotas, and capacity... ...seeking an experienced engineering leader with a strong background in... ...leadership and a customer-first mindset. Responsibilities...Temporary workRelocation packageFlexible hours$110.1k - $264.1k
...platform for healthcare applications and services. The Identity and Access Management organization provides the... ...team of smart, motivated, and diverse people, and you will be given the autonomy... ...accrual rate is 13 days annually for the first three years of employment and 18...Temporary workFlexible hours$168k - $210k
...technology, agile thinking, and a people‑first culture. With a global... ...expertise across eight core service areas: Digital Product Consulting... .... You will be both a people leader and a hands‑on client... ...contributors to deliver fully managed, multimodal datasets spanning...Work at officeImmediate startRemote work$300k - $400k
...A leading biotechnology firm in Cambridge is seeking an experienced VP/SVP of Total Rewards and People Operations to lead the design and management of incentive and benefits programs. The ideal candidate will have over 15 years of experience in Total Rewards with a strong...$141.9k - $236.6k
...Description The Global HR POps Risk Management Leader provides oversight to global delivery team... ...global business continuity plans for people operations workstreams. This individual... ...administration and other HR support services). Additionally, this individual will with...Contract workWork experience placementLocal areaRemote workRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Manager People-First IT Leader. Be the first to apply!
- marketing team manager Boston, MA
- healthcare team leader Boston, MA
- clinical team leader Boston, MA
- application team lead Boston, MA
- remote team lead Boston, MA
- group strategy director Boston, MA
- team supervisor Boston, MA
- team coordinator Boston, MA
- operational excellence leader Boston, MA
- team leader Boston, MA


