Accounts Receivable Representative at UnitedHealth Group in cuyahoga falls, Ohio

Accounts Receivable Representative

Unity Health Network, part of the Optum family of businesses, is seeking an Accounts Receivable Representative to join our team in Cuyahoga Falls, OH. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

The Accounts Receivable Clerk plays a critical role in creating a quality experience that impacts the financial well-being of our patients. This individual will be responsible for insurance accounts by working with insurance companies to ensure proper reimbursement in a timely manner. This will include utilizing insurance websites and calling insurance companies for claim status and denial reconciliation. Handle inquiries from physicians and insurance companies regarding various account issues and act as an advocate for the patient when a billing problem occurs. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. We offer 12 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Primary Responsibilities:

• Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information
• Collaborate with team members to ensure continuous improvement in processes
• Maintains current knowledge of billing requirements, denials and system practices
• Review aging reports of claims that have been denied and determine the reason the claims were denied and find a resolution
• Complete assigned tasks within a given timeframe with accuracy
• Communicate with insurance companies to receive necessary information regarding the claim or benefits

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of related experience in a billing physician office or billing company environment
• Proficiency with Microsoft Word, Microsoft Excel and Microsoft Outlook
• Must reside within 15-20 miles from Cuyahoga Falls, OH
• Ability to work full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• Experience in billing and collections in the Healthcare industry
• Work experience in a fast-paced environment requiring solid multi-tasking and problem-solving skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $18 - $32 hourly based on full-time employment. We comply with all minimum wage laws as applicable.