Head of Customer Success
Capital District Transportation Authority-CDTA
Capital District Transportation Authority-CDTA in Albany, NY seeks a Manager of Customer Service to design, implement, and continuously improve CDTA’s end-to-end customer journey program. You will establish a comprehensive CX framework integrating touchpoints from awareness to post-trip engagement and lead customer experience strategy across planning, operations, and capital investments. The role emphasizes data-driven decisions to improve satisfaction, accessibility, equity, and service #J-18808-Ljbffr
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Head of Customer Success in Albany, NY vacancy
- ...Position Title: Customer Success Manager Location: This position is remote, with approximately 25% travel to prospect/customer sites. Candidates should be within one hour of Albany, NY. Application Process: Interested candidates who are passionate about serving public...SuggestedContract workTemporary workWork at officeLocal areaImmediate startRemote work
Strategic Communications
Albany, NY3 days ago - A leading cloud solutions provider is seeking a Customer Success Manager to ensure clients achieve their desired outcomes while using their services. This role requires guiding new customers through the onboarding process and maintaining strong relationships to ensure...SuggestedRemote work
Strategic Communications
Albany, NY10 hours ago - ...Capital District Transportation Authority (CDTA) seeks a Manager of Customer Service to design and lead CDTA’s end-to-end customer journey program. You will establish an agency-wide CX framework, integrating touchpoints from awareness and trip planning to riding, issue...Suggested
Capital District Transportation Authority
Albany, NY9 hours ago - ...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...SuggestedFull time
Globe Life: Moore Organizations
Albany, NY5 days ago - ...At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience... ...more at . Overview of Job Function: The Associate Customer Success Manager (CSM) serves as a customer and company advocate. The...SuggestedLocal areaShift workDay shift
Verint Systems
Albany, NY2 days ago - ...integrity and leadership. Ideal Candidate Qualifications: 5+ years of industry experience Required active licensing Exceptional customer service and communication skills Strong organizational, delegation, and decision-making skills High accuracy in handling large...Full timeRemote work
- ...At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities...Full time
T-Mobile
Albany, NY4 days ago $119.6k - $215.4k
...Are you passionate about building relationships and ensuring customer success? Are you a fast learner who is fascinated by cloud technologies? Join our prestigious team Our customer‑centric team builds innovative and tailored solutions for our customers to help them achieve...Work experience placementAkamai
Albany, NY3 days ago$21 - $22 per hour
...professional manner. Basic computer literacy and typing skills. Customer service skills. Education and Experience At least 18 years of... ...representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations...Local areaFlexible hoursHelp At Home
Albany, NY2 days ago- ...Description : JOB SUMMARY This role is responsible for the successful planning, execution, and delivery of projects, ranging from... ...to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection...For contractorsWork at officeLocal area
Highmark Health
Albany, NY4 days ago $60k
...be supported in progressing whatever your ambitions. As an Account Manager in CRM, you will be a key driver of growth and customer success within your territory. You'll build trusted relationships with healthcare professionals, deliver best-in-class service and support...Full time$75k - $110k
...three primary business units: Business Advisory Solutions; Technology, and Clinical Solutions. Eliassen leverages over 30 years of success on behalf of our clients, and we are committed to positively impacting the lives of our employees, clients, consultants, and the communities...Permanent employmentWork at officeImmediate startRemote work- &##128313;Provide life insurance and financial protection solutions to families and individuals &##128313;Educate clients on policies that prevent financial disaster during times of loss &##128313;Manage your own book of business through virtual appointments - Use our...Full time
Globe Life: Moore Organizations
Albany, NY4 days ago $122.7k - $187.8k
...technology, operations, and industry solutions. Our purpose: to deliver on the promise of technology and human ingenuity. We measure success through the 360° value we create for clients, people, shareholders, partners, and communities. Learn more at accenture.com ....Contract workWork experience placementLive inWork at officeLocal areaWorldwideAccenture
Albany, NY3 days ago$75k - $110k
A leading professional services firm is seeking a Client Services Director to manage and grow client relationships. This role involves generating new engagement opportunities and executing best practices for client interactions. The ideal candidate will have a Bachelor'...Remote workEliassen Group
Albany, NY3 days ago$21.9 per hour
...Customer Experience Manager-Crossgates Mall Full-Time 06/19/2026 Why You Belong Here At Victoria... ...Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling...Full timeLocal areaImmediate startFlexible hoursNight shiftWeekend work$40k - $65k
...industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in... ...your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing...Temporary workWork at officeLocal areaImmediate startMonday to FridayNight shift$84k - $112k
...territory. Maintain an overall territory business strategy to proactively plan and measure success. Manage an existing portfolio of clients and related agreements. Develop new customer relationships and negotiate new agreements. Manage price and cost recovery across the...Work at officeImmediate startRemote work- ...them for Timeless! As a trusted business partner, strengthen and nurture our long-term professional relationships with established customers, and create new alliances with key influencers and industry experts. Make every appointment with your customers the highlight...Full timeLocal areaWeekend workAfternoon shift
$119k - $160.65k
...large companies, outstanding communication skills and brings current relationships. Proactively prospecting and leading meetings with customers weekly. Essential Duties & Responsibilities Sell a portfolio of infrastructure and application software that optimizes and...WorldwideRocket Software
Albany, NY2 days ago$100k
...merchant services sales, weekly commissions and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS...Local areaSlice Merchant Services
Rensselaer, NY1 day ago- ...creative in offering the right service every one of our unique customer needs. MedWiz understands its customers’ needs and has the... ...personal transportation is required. ESSENTIAL FUNCTIONS: Successful performance in this position requires the ability to carry out...Full timeLocal areaNight shift
MedWiz Pharmacy
Albany, NY4 days ago $45k - $60k
...Work directly with your Market Leadership to meet and exceed individual and team goals This is a consultative sales position where success is defined by your ability to build trust, deliver results, and help local businesses thrive. What You’ll Bring: 2+ years of experience...Local areaTownsquare Media
Albany, NY2 days ago- ...At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience... ...work experience Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise...Work experience placementLocal areaShift work
Verint Systems
Albany, NY3 days ago - ...who are open to an environment based on this teamwork and shared success. Our team works directly with our clients to create... ...offerings as strategic solutions for mid-market and enterprise customers. If you thrive in a competitive environment, excel in building...Contract work
Red River
Albany, NY1 day ago - ...the organization through personal interaction with prospective customers within a given territory. This position is expected to promote... ...of competitive products and competitive positioning to ensure success and become a true “Endoscopic Consultant” for the customer. Has...Local areaRemote workFlexible hoursNight shift
FUJIFILM Corporation
Albany, NY4 days ago - ...You've closed complex deals. You've prospected new customers. You've repeatedly met quota. Now what? You will have a front row seat to influencing the success of our company. Our software makes life easier for small to midsized business and you will be the trusted advisor...Contract workWork at officeRemote work
Sage
Albany, NY4 days ago $60k - $85k
Job Type Full-time Description Account Executive (B2B) Full-Time Compensation: $60,000 - $85,000 Base + Commission/Bonuses Job Summary We are a rapidly growing National Restoration and Construction company seeking a high-performing Account...Full timeContract work24 Hour Flood Pros LLC
Albany, NY3 days ago$100k
...code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start... ...-and so do you. A company culture that breeds and supports success at every level, putting our employees first! Ideally,...Live inLocal areaRemote workUKG
Albany, NY3 days ago- ...The Account Executive (AE) is the catalyst behind FirstLight's success as an organization. As a consultative sales professional, the Account... ...and bringing in net-new business from prospects and existing customers. Account Executive's own all opportunities for their assigned,...Local area
FirstLight Fiber
Albany, NY4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Success. Be the first to apply!
Related searches