Legal Administrative Support Manager

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Thompson Coburn, a large full-service law firm with offices in seven (7) cities across the U.S., is in search of a Legal Administrative Support Manager to join its St. Louis office as a full-time exempt employee. With over 400 attorneys and experience in 50 areas of law, Thompson Coburn is regularly recognized for providing clients with outstanding value and service. Driven by our core values of integrity, innovation and diversity, we collaborate and work in a welcoming, fast-paced, and inclusive environment.

Under the leadership of the Director of Strategic Workforce Planning and Development, the person in this position will be responsible for managing the overall administrative functions for Legal Administrative Assistants, Specialists, Team Coordinators, and other legal support services staff who provide administrative support to the attorneys This is a critical role on the Firm's management team in supervising legal support functions in the St. Louis and Belleville offices. This position is eligible for a flexible hybrid-remote work schedule after a period of in-office training. Must have the ability to spend 1-2 days a week in the Belleville office.

Key Responsibilities:

· Supervises daily workflow of legal support staff, which includes Legal Administrative Assistants/Specialists (LAA/LAS), Practice Support Team Coordinators (PSTC), and Administrative Support Assistants (ASA). In managing workflow, creates and balances workload assignments as necessary to ensure effective, timely, and cost-efficient coordination for completion of client and administrative tasks.

· Conducts strategic and goal-oriented monthly Practice Support Team Coordinator meetings and quarterly LAA meetings to discuss any upcoming changes, including staffing assignments, procedures, software, and to provide an opportunity for questions, solutions, and other information relevant to the practice support teams.

· Continually reviews and assesses attorney/LAA assignments, workloads, and teams to ensure appropriate staffing ratios and considers innovative approaches to workflow management.

· Collaborates with Staff Talent Acquisition Team to recruit and staff positions once approval is obtained. Reviews applications and interviews candidates for open positions, recommends starting compensation, finalizes hire process including assigning and setting up workspace, and coordinates ongoing integration of new legal support staff members.

· Administers the annual performance evaluation process for legal support staff including compensation considerations and conducts evaluation meetings for all assigned staff. Maintains regular communication with attorneys to evaluate staff performance and document appropriately.

· Under the supervision of the Director of Strategic Workforce Planning & Development, monitors and manages performance by providing counsel, coaching and disciplinary action. Resolves employee relations issues among practice support team members, LAA/LAS, ASA, and other legal support staff as necessary.

Experience and Education Qualifications:

· Bachelor's Degree in Business or other relevant degree required.

· Minimum of five (5) years prior supervisory/management experience required, preferably in a legal environment or other professional services firm.

· Professional certification such as PHR or Certified Legal Manager (CLM) preferred.

· Ability to delegate appropriately to direct reports and identify goals, measurable outcomes and overall accountability.

· Ability to acclimate to change, invite feedback and implement changes and improvements that result in better efficiencies. Questions common practices to streamline processes and ability to revamp processes and redefine workflow in light of changing business and industry needs.

· Must have the ability to provide leadership, stability and demonstrate strong decision-making skills while maintaining composure when faced with a dilemma.

Thompson Coburn LLP is a large, full service, multi-state firm with offices in Chicago, Dallas, Los Angeles, New York, St. Louis, Southern Illinois, and Washington D.C. At Thompson Coburn, our behavior and the expectations we have of ourselves are guided by the values that we hold in the highest regard: integrity, a passion for excellence, a focus on serving the client, a value of diversity, innovation, creativity, trust, and loyalty. Within the Firm, we value each other as people and colleagues. In addition to the exceptional working environment and a competitive salary, Thompson Coburn provides the following benefit options to qualifying employees:

· Medical Insurance

· Vision Insurance

· Dental Insurance

· Life Insurance & ADD policies

· Short & Long Term Disability Insurance

· Paid Parental Leave

· 401(k) Profit Sharing plans

· Parking/Transportation Stipend

· Section 125 Plan (Pre-tax premiums, dependent care and medical reimbursement)

· Paid Holidays

· Paid Vacation Time

· Employee Assistance Program (EAP)

· Employee Wellness Program

· Tuition Reimbursement

· College Savings Plan Deductions (529 Plans)

· Long Term Care

Equal Opportunity Employer M/F/D/V

Job Type: Full-time

Pay: From $100,000.00 per year

People with a criminal record are encouraged to apply

Ability to Relocate:

• St. Louis, MO 63101: Relocate before starting work (Required)

Work Location: Hybrid remote in St. Louis, MO 63101