Supervisor

Position Purpose Do you think of your pet as a member of the family? If so, we share a deep devotion to pets and strive to provide the best. We are a community of true pet lovers whose values focus on health, nutrition, training, grooming, and overall care. As a Supervisor you help make a difference by delivering exceptional service to pet parents, caring for the store environment, achieving positive business results, and performing operational functions. Job Details Job Type: Part‑time Salary: $15.00-$17.63 per hour DOE/DOQ (subject to change depending on State/City/County minimums). Responsibilities Provide guests with an exceptional experience. Assist the Store Manager in overall management of store operations. Share product knowledge and suggestions to fit customer needs and promote pet health. Perform front‑end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays. Organize and maintain a clean store front and stock room. Assist with other projects as needed, including markdowns, re‑tickets, labeling products, and special store events. All other assigned duties from the Store Manager and/or any member of the Retail Management Team. Requirements Must be 18 years or older. Passion for extraordinary customer service and the well‑being of pets. Professional retail sales experience preferred. Professional supervisory experience preferred. Willingness to be educated about the products and services offered. Demonstrated ability to meet sales targets. Excellent communication skills—both verbal and written. Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts. Time management and organizational skills. Physical Demands Position requires a person to be both indoors and outdoors (to assist with customer carry‑out). Must be able to stand 8 hours per day with or without reasonable accommodation. Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation. Must be comfortable working with a wide variety of animals, including small and large dogs. Must be able to work around pet hair and dander. Benefits Part‑time team members enjoy the following (programs and benefits vary by hours worked and length of service): Greatly discounted, employer‑subsidized pet insurance PTO (paid time off) – 1 hour per every 30 hours worked 401(k) Program – employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older. Employee Assistance Program / 24X7 – completely confidential Generous discounts on goods and services Team Member Feeder Program – eligible for one unit (bag or case of cans) of the participating vendors product(s) each month Store Bonus Incentive Program Growth opportunities! Be sure to ask about our Store Manager In Training and Groomer Apprenticeship programs IPP is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally recognized basis, including but not limited to race, color, national origin or ancestry, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), gender identity or expression, physical or mental disability, genetic information, veteran status, uniformed servicemember status, sexual orientation, age (40 or over), or any other status protected by federal, state, or local law. #J-18808-Ljbffr