Data Collection Specialist

Data Collection SpecialistCommunication Technology Services (CTS) is one of the largest integrators and managed service providers in the U.S., specializing in the design, installation, and support of Distributed Antenna Systems (DAS), Small Cell, and 4G/5G Private Wireless Networks.We are driven by the desire to solve complex customer problems, the excitement of deploying new technologies, and our dedication to delivering advanced wireless solutions as simple, scalable offerings for our customers.We are seeking a Data Collections Specialist to support our National Team. This role is ideal for candidates who are flexible, hands-on, and eager to travel, as it requires up to 75% national travel. Candidates may be based anywhere in the U.S., with all travel fully supported by CTS.Position SummaryThe is an entry-level or junior position within the CTS Engineering team, designed for individuals who are in the process of being trained to take on the full responsibilities of the role. This position will typically be paired with a System Performance Engineer to accelerate skill development through hands-on mentorship and field experience.On-site activities include benchmark data collection, post-deployment data collection, commissioning activity, and basic troubleshooting. There is a heavy emphasis on rapid learning and assessment of skills so that the individual can be sent to remote locations and trusted to complete a project independently.Essential ResponsibilitiesConduct benchmark walk data collections using SeeHawk Touch platform in accordance with CTS standards and project specificationsPerform proof-of-product walk data collections using LML data collection platform for post-deployment validationExecute post-deployment data collection activities to verify system performance against design requirementsParticipate in commissioning processes alongside the National System Performance Engineering (SPE) teamPerform basic troubleshooting of data collection platforms and field equipment in real-time during deploymentsMaintain and care for assigned LML and scanner kits in coordination with the reporting manager and equipment vendorSubmit travel requests and timesheets accurately and on time in compliance with CTS administrative proceduresRecognize and report anomalies in walk data KPIs, DAS alarms, and related performance indicatorsSupport senior SPEs in commissioning activities including signal readings and RF measurementsTravel to remote project sites independently as competency is demonstrated, completing data collection assignments without on-site supervisionJob RequirementsEducation & ExperienceHigh school diploma or GED required; Associate's degree in Electronics, Telecommunications, IT, or a related technical field preferred0–2 years of experience in a technical or field-based role; prior internship or coursework in RF, wireless, or networking is a plusValid driver's license with a clean driving record and the ability to travel extensively (up to 75% or more)Technical SkillsBasic understanding of wireless communication concepts (cellular, Wi-Fi, RF propagation)Comfort with technology platforms, software tools, and data collection instruments; willingness to master SeeHawk Touch and LML platformsFamiliarity with or ability to learn RF metrics including signal strength (RSRP), signal quality (RSRQ/SINR), and interference measurementsBasic math proficiency with the ability to develop working knowledge of RF mathematics as applied to walk data and commissioningAbility to understand signal architecture concepts for LTE, NR (5G), and Public Safety systems through structured trainingProfessional CompetenciesStrong learning agility — must demonstrate the ability to rapidly absorb new technical concepts and apply them in the field under time pressureHigh degree of self-motivation and accountability; must be capable of working independently at remote sites after initial training periodDetail-oriented with strong organizational skills; data collection requires precision and consistent adherence to established workflowsEffective communication skills for coordinating with SPE team members, project managers, and administrative staffProblem-solving mindset with the ability to troubleshoot equipment and software issues in the field without immediate on-site supportProfessional demeanor representing CTS at client sites; commitment to CTS values of respect, integrity, and excellencePhysical & Work Environment RequirementsAbility to walk, stand, and carry equipment (up to 30 lbs) for extended periods during walk data collections in various building environmentsWillingness to work in active construction sites, mechanical rooms, rooftops, and other industrial environments as required by project needsFlexibility to travel on short notice and work variable hours including occasional weekends based on project schedulesComfort working at heights and in confined spaces as dictated by in-building wireless infrastructure locationsWillingness to perform telecom installation and QOI testing job duties if required.