Medical Collections Specialist

Base Pay $21.00 - $24.00 / Hour Looking for Medical Collections Specialist to work in a fast paced office in Ashland. Collections experience preferred. Must have customer service skills and computer skills. Hours: M - Fr 7:30 - 4:00 (can be flexible, 8am-4:30pm) At Charles River Medical Associates , we provide a work culture that is empowering. We encourage our team to be great and give their best each day. Our valued employees are the foundation of our success and are the key to fulfilling our mission. CRMA supports employee learning and development and strives to promote within. Requirements Follow all departmental policies and procedures Collecting past due balances via phone and written correspondence Respond to customer inquiries promptly and with excellent customer service Ability to maintain confidential information Ability to provide attention to detail and prioritize work Ability to collaborate with others to arrive at a conclusion using compromise, persuasion, rational Ability to make sound and timely decisions Ability to work independently with little supervision Skill of developing and maintaining positive working relationships with our patients and co-workers Must possess good customer service and telephone skills Maintain acceptable call quality and meet deadlines, as determined by the Manager Make appropriate notations to patients accounts in billing collection system Daily follow-up on unpaid patient balances Summary Employees who work 24 hours or more a week are Benefit Eligible Health Insurance: 90% of premium paid by CRMA for fulltime staff, prorated for part-time. 11 paid holidays/yr. 17 vacation/sick days/yr in addition. Prorated for part-time. #J-18808-Ljbffr Mt. Washington Pediatric Hospital