Office Manager

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Training & development

Tuition assistance

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job Summary

We are seeking a dedicated and organized Office Manager to join our growing home care agency. In this role, you will oversee daily office operations, coordinate caregiver scheduling, support client and caregiver needs, and ensure efficient administrative processes. The Office Manager will also assist with community outreach efforts, build relationships within the community, and represent the agency at networking events and local functions.

This position requires a hands-on professional who is willing to provide direct patient care when necessary due to caregiver call-offs or staffing shortages. The ideal candidate is highly organized, compassionate, possesses strong communication skills, and thrives in a fast-paced healthcare environment.

Responsibilities

Manage daily office operations Coordinate caregiver scheduling and staffing Answer phones and provide customer service Maintain client and caregiver records Handle administrative and compliance tasks Assist with recruiting and onboarding caregivers Perform patient care duties when a caregiver is unavailable or calls off Support business development and community outreach efforts Attend networking events and community functions Educate the community about the agency's services Build relationships with referral sources and community partners

Qualifications

High school diploma or GED required; associate's degree or relevant healthcare/administrative experience preferred

Previous experience in office management, healthcare administration, home care, or a related field preferred

Experience coordinating schedules, managing administrative operations, and supporting client services

Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software systems

Excellent organizational and time-management skills with the ability to prioritize multiple responsibilities

Strong problem-solving skills and attention to detail

Excellent verbal and written communication skills

Ability to build and maintain professional relationships with clients, caregivers, referral sources, and community partners

Comfortable attending community events and conducting outreach activities to promote agency services

Willingness and ability to provide direct patient care when necessary due to caregiver shortages or call-offs

Reliable transportation and a valid driver's license preferred

Home care, healthcare, or caregiving experience is a plus

Ability to work independently while maintaining a high level of professionalism and compassion toward clients and families