Client Onboarding (Merchant Services)

Client Onboarding (Merchant Services)

CHANDLER, Arizona

Hybrid

Contract

$35.28/hr - $39.75/hr

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Merchant Services & Client Onboarding Specialist in Chandler, AZ Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today. Contract Duration: 12 Months+ to contract to hire.

Must haves:

• Direct merchant services / merchant acquiring / payments implementation experience
• Hands-on exposure to onboarding or enabling payment products (not purely back-office or advisory)
• Strong client-facing experience (this is critical vs. technical-only roles)
• Proven ability to manage multi-stakeholder environments (clients + internal teams + vendors)
• Ability to work under tight deadlines in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with account boarding systems a plus.

Ideal experiences:

• "Merchant onboarding," "merchant acquiring," "payment enablement," "card processing"
• Implementation of gateways, ACH, card payments, invoicing systems
• Experience with FIS and/or CyberSource (3rd party WF tools only)
• Project-based work involving client integration or onboarding timelines
• High-volume client environments (enterprise or mid-market merchants)

Soft skills:

• Strong communicator who can run client calls confidently
• Comfortable escalating issues and coordinating across teams
• Organized, structured, and dependable (prior contractor failure tied to time management)
• Ability to translate technical/payment concepts to non-technical stakeholders
• High degree of professionalism with strong communication skills
• Detail-oriented with excellent problem-solving and process improvement skills.

What You Will Be Doing

o Set up merchant payment gateways & invoicing solutions o Manage client relationships (internal + external) o Escalate issues when needed o Project & operations management o Work closely with internal teams: Treasury, Sales, Product

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Specialization: Business Analyst