Concierge

Luxury Senior Living Communities In Kendall, Coral Gables & Homestead Is looking for Concierge for its Palace Renaissance & Royale Assisted Living & Catered Living Community 11355 SW 84thStreet Miami, FL 33173 CARF Accredited Rated #1 in the US of all communities surveyed by CARF, 2016 The #1 Priority of this position is… To assist residents & families with all their inquiries while creating a warm, friendly & positive environment. Essential Duties & Responsibilities Be attentive and understand the needs of residents and promptly assist them to get the appropriate help. Greet visitors, take messages, assist in locating residents, accept deliveries and ensure they are routed to the right place/person. Operate the telephone system and direct the calls to the appropriate destination. Perform a variety of clerical assignments for other departments as the need arises Qualifications Experience of in working with the public in a customer service capacity and telephone switchboard operations is desirable. Must be able to operate PBX, Cisco phones and Code Alert Systems. A high school degree or equivalent a must. Must be computer literate with knowledge of PC programs, including Windows, Word, Excel, etc. Basic math and typing skills required. Must be able to speak clearly and have excellent communication skills, both verbal and written in English. Spanish preferred. The Ideal Candidate Caring, enjoy helping others, quick, polite, responsible, always on time, creative & resourceful, very accurate and detail-oriented. Flexible as to work schedule. Must be available to work on weekends and holidays & in emergencies. Must be able to work under pressure and multi-task. Self-motivated with a strong work ethic and the ability to work independently AND as a team member. Demonstrate excellent verbal communications, interpersonal skills and empathetic listening. Must be comfortable with working with older individuals.

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• J-18808-Ljbffr The Palace Group