Host/To Go

Host/To Specialist

Serves as the first and last point of contact with guests, managing the flow of the restaurant while creating a welcoming environment.

Handles all aspects of to-go and curbside orders, ensuring orders are accurate, well-packaged, and delivered to guests with care.

Key Responsibilities

• Greet guests with enthusiasm.
• Manage waitlist and seating chart efficiently
• Communicate wait times clearly.
• Answer phones and assist with to-go orders.
• Take and confirm phone, online, and third party (Door Dash, Uber Eats, etc.) orders.
• Package food neatly and accurately following all packaging standards
• Manage curbside and front-of-house pickup.
• Handle cash and card payment transactions accurately and thank guests.