Customer Support Specialist - Partnership Sales Coordinator

Responsibilities Own renewal readiness support for assigned partners, ensuring renewals are proactive, informed, and well-executed. Track and manage contract terms and renewal dates. Prepare renewal summaries and renewal support materials, including account health snapshots and value realization. Identify and flag renewal risks early and coordinate mitigation actions with Partner Managers. Act as an ongoing point of coordination between partners and internal teams to ensure partner needs are addressed in a timely manner. Develop and maintain partner-ready marketing and enablement content to support co-selling and renewal value. Execute or support partner-specific email marketing campaigns, including renewal-adjacent messaging. Track and report on partner and renewal-related metrics, including renewal dates and outcomes. Qualifications Strong Microsoft office skills, specifically Excel (VLOOKUPs and pivot tables) and PowerPoint Ability to multitask in a fast-paced environment Understanding business strategy, especially sales and marketing Ability to work efficiently with internal and external stakeholders Quick learner who is adaptable to change and able to pivot when necessary At least 3 years of experience in a professional setting and strong communication skills #J-18808-Ljbffr Jobtailor