Continuous Improvement Manager

Continuous Improvement Manager

Ready to join Lutron Electronics, Inc., as our Continuous Improvement Manager based at our World Headquarters in Coopersburg, PA? In this role, you will lead a team focused on strengthening customer delivery and supply chain performance to ensure we consistently meet our commitments. You'll identify, prioritize, and drive high-impact improvement initiatives that enhance on-time delivery, operational efficiency, and overall customer satisfaction. As a leader in a matrixed organization, you will collaborate across Customer Service, Operations, Supply Chain, Procurement, IT, and business teams to translate customer and business needs into practical, data-driven solutions. This role requires strong cross-functional influence, a customer-centric mindset, and the ability to manage complex initiatives from concept through implementation. You will help create sustainable process improvements that increase visibility, improve performance, and strengthen Lutron's end-to-end delivery capabilities. If you're energized by solving complex challenges, leading teams, and driving measurable impact in a customer-focused environment, this role offers the opportunity to make a meaningful difference.

Responsibilities

• Lead and manage a continuous improvement team focused on enhancing customer delivery and supply chain performance.
• Influence and align cross-functional teams in a matrixed environment to drive complex improvement initiatives from concept through implementation.
• Partner with leadership to establish improvement goals, prioritize initiatives, and allocate resources to the highest-impact opportunities.
• Develop and manage a structured process to identify, triage, and implement improvement opportunities across the end-to-end value chain.
• Lead cross-functional improvement projects in collaboration with Customer Service, Operations, Supply Chain, Procurement, IT, and business teams.
• Conduct thorough, analytical assessments of the value chain to identify risks, recurring issues, and root causes impacting customer delivery.
• Apply structured problem-solving and critical-thinking approaches to deliver sustainable, data-driven solutions.
• Lead large-scale initiatives that improve supply chain resilience, flexibility, and overall customer delivery performance.
• Manage project timelines, ensure realization of benefits, and maintain forward visibility into the improvement project pipeline.
• Develop clear, effective communications and lead change management efforts to align stakeholders and drive adoption of new processes, tools, and systems.
• Mentor and coach team members in project execution and continuous improvement methodologies, including Lean and Six Sigma.

Qualifications

• Bachelor's degree in Supply Chain, Industrial Engineering and or related field.
• 10+ years of industry experience in a global manufacturing environment.
• Lean Six Sigma Certification preferred.
• 5+ years of experience in supply chain / process improvement roles.

Lutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics