Senior Key Account Manager

Momentum is a local, family-oriented and employee-centered company. Our energetic and entrepreneurial spirit has resulted in numerous leadership awards across the Landstar agent network during the last 20 years. Our employees and their welfare are important to the success of our company. Every employee is considered a vital part of our team. Our success is based on recognizing the skills and efforts of each employee. That's why we take every opportunity to reward and celebrate our employees. Our policy is to work with all members of our team in a fair and friendly manner and to treat each team member with dignity and respect.
The

Senior

Key Account Manager

plays a pivotal role in developing, expanding, and sustaining long-term relationships with Momentum's most strategic customers. This individual is responsible for driving significant revenue growth within key accounts-with typical revenue portfolios ranging from

$50M to $100M

• and for acquiring new, high-value customers that align with Momentum's and Landstar's strategic objectives. The Senior Key Account Manager serves as a trusted advisor, proactively engaging decision-makers to promote Momentum's operational expertise and Landstar's full suite of transportation and logistics solutions. This role requires exceptional relationship management, sales acumen, and cross-functional collaboration to ensure the successful delivery of tailored logistics solutions. The position reports directly to the

Director of Key Account Sales .
Essential Duties and Responsibilities

-Drive Account Growth:

Expand existing services and introduce new solutions across assigned key accounts.
-New Business Development:

Aggressively pursue and convert warm, high-potential leads into long-term customers.
-Customer Engagement:

Conduct face-to-face meetings, lead proposal presentations, negotiate terms, and close new business.
-Strategic Relationship Management:

Build and maintain multi-level relationships - from operations through executive leadership - within customer organizations.
-Performance Achievement:

Meet or exceed key performance metrics, including revenue, volume, and gross margin goals.
-Pricing & Profitability:

Collaborate with pricing and operations teams to develop winning rate quotes that meet internal profitability standards.
-Operational Collaboration:

Partner closely with internal teams to address service or billing issues, ensuring prompt and effective resolution.
-Contract Oversight:

Manage customer contracts, renewals, and service agreements in alignment with company policies.
-Sales Planning:

Develop annual account plans and budgets that reflect strategic growth and profitability targets.
-CRM & Reporting:

Maintain accurate, up-to-date records of sales activities, opportunities, and customer communications within the CRM system.
-Financial Analysis:

Review and analyze account financials to identify trends, opportunities, and strategies for profit improvement.
-Executive Presentations:

Prepare professional, data-driven PowerPoint presentations for new customer introductions, service proposals, and quarterly business reviews.
-Strategic Alignment:

Partner with the Director of Key Account Sales to ensure consistency with departmental and company business plans.
-Customer Events:

Host customer appreciation events and represent Momentum and Landstar at industry functions.
-Market Intelligence:

Stay informed on market conditions, competitor activity, and emerging logistics trends to anticipate customer needs.
-Travel:

Approximately 2-3 trips per month.
Required Skills:

Demonstrated success in meeting and exceeding sales goals
Strong ability to build strategic relationships and secure new business
Outstanding communication, presentation, and interpersonal skills
High emotional intelligence with the ability to manage conflict and influence stakeholders
Strong multitasking, prioritization, and time management skills
Creative, strategic thinker with a growth mindset
Adept at negotiating and collaborating across internal and external teams
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM platforms
Willingness to travel up to 50% of each month
Fluent in English (bilingual proficiency is a plus)
Education and Experience:

Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain, or a related field required; a graduate degree is a plus
10+ years of experience in Transportation, Logistics, or Supply Chain Management preferred
5+ years of experience developing and closing complex key account relationships, with a proven record of success
Experience in operational environments is a plus
We are one of the Top Workplaces in Jacksonville of 2024!

Check us out on Glassdoor!

Why work with us?

Health Insurance
Vision Insurance
Employer provided Basic Life & AD&D
Employer provided Long Term Disability
Ancillary Benefits

Short Term Disability
Critical Illness
Pet Insurance
Accident
Hospital Indemnity
Legal

Paid Time Off - Vacation and Sick
Paid Holidays

New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

401(k) Retirement account with a company match
Health Savings Account (HSA)
Onsite Gym (Free to employees)
Employee Assistance Program (EAP)
Countless workplace recognition and perks!

Employee of the Year Awards
Employee of the Quarter Awards
Employee of the Month Awards
STARz Employee Recognition Program and Awards
Employee Lunch-and-Learns
Recognition for our Veterans
Community Giving throughout the year
Recycling initiatives and Sustainability programs
Wellness program clubs and challenges
Employee team-building outings
Numerous parties/lun

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