General Manager

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

Salary: $100,000 - $110,000

• Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
• We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

Job Summary

We’re opening a new, full‑scale Wolfgang Puck restaurant inside WME’s flagship office, and we’re looking for a General Manager with exceptional presence, someone who is polished, intuitive, and able to build genuine relationships with agents, executives, talent managers, and VIP guests. Operating Monday through Friday with no late nights, this venue offers premium hospitality in a high‑energy, creatively driven environment. In addition to leading the restaurant and full bar, you will oversee the barista‑led coffee program, grab‑and‑go service, and all pantry operations throughout the building, making this role the center of hospitality for the WME campus.

Key Responsibilities

• Lead daily operations for the private restaurant, full bar, happy‑hour service, coffee/barista station, grab‑and‑go program, and all pantry services.
• Build strong, trust‑driven relationships with talent managers, executives, and VIP guests with discretion and professionalism.
• Create a polished, consistent, high‑touch hospitality culture aligned with Wolfgang Puck standards.
• Oversee hiring, onboarding, training, coaching, and team development for FOH, barista, pantry, and support teams.
• Establish structure and systems for a brand‑new operation, including service standards, workflows, pacing, and guest‑experience flow.
• Partner with culinary leaders on menu development, seasonal offerings, tastings, and new program launches.
• Maintain food and beverage quality, cost controls, inventory integrity, and vendor partnerships.
• Manage all financial aspects of the operation, P&Ls, forecasting, budgeting, and performance analysis.
• Ensure reliable execution of pantry services and coffee/express programs, maintaining speed, quality, and guest satisfaction.
• Uphold compliance across HACCP, health codes, food safety, fire safety, and internal standards.
• Lead VIP activations, happy hours, special events, and evolving client needs with grace and adaptability.
• Champion operational excellence, thoughtful problem‑solving, and a culture of inclusion and continuous learning.

What We’re Looking For

• Experience in upscale or high‑end restaurant, luxury hotel, or premium catering environments.
• 5 plus years of progressive experience in high‑end hospitality, including leadership roles.
• Comfortable engaging with high‑profile clients, talent managers, and executives with confidence and discretion.
• A natural connector, someone with presence, approachability, and an ability to elevate the room.
• Collaborative, people‑focused leadership style with strong communication and guest‑relations skills.
• Strength in building operational systems, managing complexity, and leading through rapid growth.
• Skilled in budgeting, financial analysis, forecasting, and data‑driven decision‑making.
• Knowledge of inventory management, food purchasing, safety protocols, and cash‑handling.
• Ability to remain steady, solutions‑oriented, and flexible in fast‑paced environments.
• Experience supporting VIP events, activations, or high‑visibility service moments.
• ServSafe or DOH certification.
• Proficiency in Microsoft Office tools.
• Experience opening a new restaurant or operational concept.
• Background in private club, members‑only, or entertainment‑industry dining environments.
• Familiarity with barista programs, pantry operations, or express/fast‑casual service.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal‑opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Associates at Wolfgang Puck Catering are offered many benefits. Wolfgang Puck Catering maintains a drug‑free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.