Field Service Engineer 2
Full-time
Intuitive Surgical
Field Service Support Engineer responsible for installation, maintenance, troubleshooting, and repair of Intuitive surgical systems within an assigned territory. The role requires expertise in electro-mechanical systems, strong customer service skills, and compliance with healthcare protocols and regulatory standards.
Responsibilities
- Install, maintain, and repair Intuitive surgical products and associated equipment
- Perform preventive maintenance, system inspections, software updates, and field upgrades
- Conduct training sessions at hospitals and training facilities for end-users
- Document service activities, maintain records, and submit comprehensive reports
- Manage assigned territory including customer relationships and system configurations
Requirements
- Proven track record troubleshooting and repairing electro-mechanical systems
- 1-3 years field service experience preferred
- Associate's degree in related field or equivalent training and experience
- Strong problem-solving and critical thinking abilities
- Excellent written and oral communication skills
- Valid driver's license with clean driving record
- Ability to lift 75 lbs and move wheeled objects up to 1,200 lbs
Vacancy posted 1 day ago
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