Operations Manager

Operations Manager

The Operations Manager is responsible for managing all aspects of a supply chain operation. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Location: Elizabethtown, PA

Work Schedule: Monday-Friday, Day Shift

Travel Specifics: 25%

Competitive Compensation: Attractive annual salary of $100,000-$115,000 plus a performance-based bonus

Key Responsibilities:

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
• Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
• Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
• Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
• Direct and oversee programs to ensure safety of all associates, equipment and property.
• Ensure compliance with all company, customer, and government regulatory requirements.
• Directly manage budget and P&L for operations.
• Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
• Maximizes quality and productivity by understanding and mastering all job standards for each function and evaluating performance variances in order to identify root cause, corrective action and training needs.
• Participate in the collection of performance measurements per customer, vendor and/or site requirements.
• Prepares and submits weekly and monthly reports.
• Deliver a consistent, high-performance experience to our associates and customer.

Minimum Requirements:

• 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
• High volume e-commerce experience
• Strong background in both inbound or outbound
• Critical thinking, problem solving and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing and speaking proficiency.
• Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Strong organizational skills.
• Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
• Ability to work a flexible schedule to meet the operation's needs.

Preferred Qualifications:

• Bachelor's degree in supply chain or Logistics or business-related field preferred.
• 3PL experience.