Healthcare IT Service Engineer -Digital & Automation

Overview Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Responsibilities You will deliver 'Best in Industry' customer care to internal and external customers and supporting staff (Imaging Technologists, Radiologists, System Administrators, etc.). You will receive, analyze, understand, document, and resolve incoming service requests via phone, email, or electronic ticketing for multifaceted and diverse radiology healthcare IT systems, platforms, and cloud solutions. You will demonstrate complete understanding of all technical and application operational aspects of PACS, RIS IT systems, and OEM IT solutions and interfaces including, but not limited to networks, databases, system integrations, hospital workflows, client-server technologies, and latest web based & cloud technologies. You will develop, communicate, and execute action plans for very complex issues within established deadlines. Qualifications Experience working in Hospital IT environment for 4+ years. Experience servicing modalities (e.g., CT, MR, etc.). Healthcare IT and workflows. RIS/PACS/Storage interfacing. Experience with post-processing applications (e.g. Siemens Multi-Modality Workplace). Excellent English skills (ideally native, spoken and written). Spanish language skills and/or knowledge of other language(s) is a plus. Required Skills BS/BA in a related discipline, or advanced degree, or equivalent combination of education and experience. Strong analytical/problem solving skills and abilities. Excellent verbal, written, and listening skills. Radiology departmental PACS Administrator experience. Microsoft Operating Systems (Server and Clients), Networking, Security, VMWare, Hyper‑V, Antivirus, Linux. Compensation The base pay range for this position is: $89,220 - $122,672 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at View email address on click.appcast.io. Export Control Successful candidates must be able to work with controlled technology in accordance with U.S. export control law. Siemens Healthineers’ policy is to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations. #J-18808-Ljbffr Siemens Healthineers