Intake Coordinator

Benefits 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Parental leave Dynamic, fun, team-oriented work environment Unparalleled company culture Local company with soul Countless growth and development opportunities Flexible Schedules Mileage Reimbursement at current Federal rate Gas reimbursement for those in company cars PTO Paid Holidays Paid Sick Days We are currently seeking to fill the Intake Coordinator position. Scheduled work hours will be 8:00 AM until 5:00 PM, Monday through Friday. Opportunity to accumulate overtime. Job Description and Responsibilities Email marketing team regarding referrals received. Verify patient's insurance and add to the batch. Screen patients using medical knowledge. Schedule Start of Cares (SOC’s) for patients using appropriate clinicians for specific areas. Verify demographics, verify following physician, verify additional contacts. Enter all information into the EMR system. Check all fax lines for incoming referrals. Medical office background required. Experience and Desirable Traits LVN license desired but not required, medical experience is a plus. Medical Terminology Required. A keen understanding of normal aging and health care for older adults. Competency in client needs evaluation, meeting quality standards for services and evaluation of client and employee satisfaction. Ability to work in a fast-paced environment. Prior customer service and/or sales experience is a plus. Strong commitment to providing the highest quality care and customer service. Excellent communication and listening skills, particularly via the phone. Proven track record of managing processes with strong attention to detail. Sensitivity to client needs with the ability to express patience and compassion in dealing with them. Positive, 'can-do' attitude. Confidence and creative problem-solving skills. Flexibility and availability for schedules to include hours outside of standard work week, possible weekend hours. Medical knowledge is preferred. #J-18808-Ljbffr