Account Manager

Job DescriptionJob DescriptionJob Title:Account Manager – Commercial Janitorial Services Salary:$70,000 per year Benefits:Health insurance,mileage reimbursement,company-provided laptop, andsmartphone. Schedule:7-day flexible work schedule(hours vary based on operational and client needs).Job OverviewWe are seeking an energetic, organized, and hands-onJanitorial Account Managerto oversee our growing commercial cleaning portfolio. In this role, you will be the primary point of contact for20+ client accountsand will directly manage our team ofin-house cleaners. This position requires active daily travel to inspect facilities, meet with clients, and support staff, utilizing a flexible schedule to ensure 7-day operational coverage.Key ResponsibilitiesClient Relationship ManagementAccount Oversight:Act as the main point of contact for 20+ commercial client accounts.Quality Assurance:Conduct regular walkthrough facility inspections to ensure cleaning standards meet company and client expectations.Issue Resolution:Respond quickly to client feedback or complaints and implement immediate corrective actions.Team Leadership & OperationsStaff Management:Direct, train, and motivate a team of in-house commercial cleaners.Scheduling:Coordinate staff schedules, assign routes, and manage labor hours to ensure full account coverage across a 7-day work week.Supplies & Inventory:Monitor and restock cleaning chemicals, equipment, and supplies across all assigned locations.Travel & Field WorkField Travel:Travel daily between local client sites to audit work, deliver supplies, or meet with stakeholders.Hands-on Support:Step in to assist cleaning teams or resolve urgent operational needs on-site when necessary.Qualifications & RequirementsExperience & SkillsManagement Experience:Minimum of 2–3 years managing teams, ideally within the janitorial, facilities, hospitality, or commercial cleaning industries.Client Relations:Proven track record of managing multiple B2B accounts and maintaining high retention rates.Communication:Strong interpersonal skills to effectively communicate with both corporate clients and cleaning staff.Travel, Logistics & Physical DemandsValid Driver’s License:A clean driving record and reliable personal transportation for daily field travel.Schedule Flexibility:Ability to work a highly flexible 7-day schedule, including daytime, evenings, or weekends, to align with client cleaning hours and emergencies.Physical Stamina:Physical ability to lift up to25 pounds, bend, reach, and stand for extended periods during site audits or hands-on assistance.What We OfferCompensation:Competitive base salary of $70,000 per year.Travel Support:Standardmileage reimbursementfor all work-related field travel.Health Benefits:Comprehensive medical, dental, and vision insurance packages.Tech Package:Company-issued laptop and smartphone for business use.