Help Desk Support Specialist
$18 - $21 per hourMilestone Technologies, Inc.
Overview POS (Point of Sale) experience is required for this role. Remote support – Schedule is 7 a.m. to 4 p.m. Sunday through Thursday, supporting PST standard time. Level 1 Service Desk Analyst. Pay rate: $18 - $21 per hour (W2). This is not a Senior role. Sunday – Thursday, 7 a.m. to 4 p.m. PST. Must be comfortable with a high-volume desk (60+ calls/day). Responsibilities Respond to telephone, email, and Service Now requests. Create and track incidents and requests to ensure timely resolution. Escalate issues to the appropriate group. Support Aptos retail POS system and Retail Devices. Resolve everyday problems such as username/password issues, menu navigation, hardware/software verification, installation issues, and setup. Operate as Level 1 support by following standard operating procedures through knowledge bases; forward incidents/requests to Level 2 when no solution is available. Qualifications & Requirements Experience with Aptos retail point of sale system. Must have the ability to focus and make quick, sound decisions. Must be able to work independently and/or in a group environment. Must be a quick learner by documenting and taking notes. Must be organized and detail-oriented. Work on a rotational after-hours on-call schedule. Available on the weekends. Must possess top-notch customer service. Excellent communication skills, strong work ethic, punctuality, reliability, and desire to excel. Solid understanding of networking. Proficiency with Windows 10 and Mac OSX. Experience managing accounts in Active Directory. Service Now is not required, but some ticketing experience is required. Education & Experience AS degree or higher or proven years of experience. 2 years of Service Desk or Desktop Support experience. Compensation & Benefits The estimated pay range for this position is USD $18.00/hr - USD $21.00/hr. Exact compensation and offers of employment depend on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process. #J-18808-Ljbffr Milestone Technologies, Inc.
$18 - $21 per hour
Overview POS (Point of Sale) experience is required for this role. Remote support - Schedule is 7 a.m. to 4 p.m. Sunday through Thursday, supporting PST standard time. Level 1 Service Desk Analyst. Pay rate: $18 - $21 per hour (W2). This is not a Senior role. Sunday -...SuggestedHourly payRemote workWeekend work- ...ensure data accuracy, and provide exceptional customer service through technical assistance requests. Previous experience in I.T. Help Desk or online customer service is a plus. This position offers a chance for career growth into an Information Technology or Customer Service...SuggestedRemote job
- A leading tech support firm is looking for a Level 1 Service Desk Analyst to provide remote assistance for Aptos retail POS systems. The role requires excellent customer service skills and the ability to manage high-volume calls. Key responsibilities include tracking incidents...SuggestedRemote job
$33 - $40 per hour
...We are seeking a skilled IT Help Desk Technician to join our team. The ideal candidate will be responsible for providing technical support to end-users, ensuring smooth operation of hardware and software systems, keeping detailed issue and resolution logs, and delivering...SuggestedHourly payWork at officeRemote workAfternoon shiftAnastasia Beverly Hills
Pico Rivera, CA2 days ago- ...Help Desk TechnicianThe Help Desk Technician at Apex provides hands-on Tier 1 and Tier 2 technical support to end users, diagnosing and resolving hardware, software, operating system, application, and network issues. This role will involve following established procedures...SuggestedFull timeRemote work
Apex Space
Los Angeles, CA3 days ago $25 - $27 per hour
...Needs - be proactive in delivering extraordinary service and support others Resolve with Respect - treat others with empathy, patience... ...Always - maintain a safe and secure environment As The IT Help Desk Technician I, You Will... Hollywood Park is seeking a...Hourly payWork at officeWeekend workAfternoon shiftHollywood Park Management Company, LLC
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Argo Group
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Holland & Knight
Los Angeles, CA3 days ago $32 - $35 per hour
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SuperbTech
Pasadena, CA3 days ago $78k - $88k
...IT Support Specialist KDG Construction Consulting is seeking a highly motivated IT Support Specialist to provide front-line technical support... ...users. Key Responsibilities: Respond to incoming Help Desk requests via email and ticketing systems in a timely and...Work at officeRelocationKDG Construction Consulting
Los Angeles, CA2 days ago$55.5k - $87k
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Los Angeles, CA3 days ago- ...ServiceNow experience.\n• Experience providing Tier 1 and Tier 2 IT support.\n• Experience with hardware deployment, laptop imaging, and... .... Job Description Our client is seeking an IT Support Specialist to provide hands-on technical support for end users in a fast-...
Insight Global
Los Angeles, CA9 hours ago $12 per hour
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Los Angeles, CA4 days ago$150k - $200k
...communication and real-time feedback to help each other grow quickly. If you’re passionate... ..., and infrastructure . You may be a specialist in one area or a versatile engineer who... ...and scaling infrastructure that supports reliable, high-performance consumer applications...Full timeFavorited
Santa Monica, CA21 hours ago$14.35 - $16.5 per hour
...Gaming Support Tech Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's...Hourly payLocal areaImmediate startFlexible hoursShift workNight shiftWeekend workDave & Buster
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Hawthorne, CA3 days ago- ...As a Help Desk Technician, you provide technical support to our internal users.The How…Your focus is on troubleshooting hardware and software issues, assisting with systems, network and server maintenance, ensuring timely resolution of technical problems and addressing...Full timeWork at officeLocal areaMonday to Friday
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Los Angeles, CA2 days ago $80k - $90k
...financial centers. The Opportunity We are seeking a Technology Support Analyst to join our Firm. This position will be based in our Los... ...the risks and ensuring best practices are followed. Helps to maintain Firm policies and procedures in relation to computer...Work experience placementWork at officeLocal areaRemote workVisa sponsorshipWork visaShift workSkadden Arps Slate Meagher and Flom LLP
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Santa Monica, CA2 days ago- ...Must have: Azure - Entra ID, MFA support, User account management, Account creation * hands on experience as an Admin for this tech* Office 365 admin - Exchange group support, Teams groups support, Licensing iPhone MDM management preferably Intune...Work at office
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Glendale, CA4 days ago $150k - $200k
...value open, yet respectful communication and real‑time feedback to help each other grow quickly. If you’re passionate about gaming and... ...will play a key role in building and maintaining systems that support high‑traffic applications used by a rapidly growing global audience...Full timeFavorited
Santa Monica, CA3 days ago- ...IT Support Analyst I – Valencia & Burbank, CA Eckert & Ziegler Isotope Products seeks an IT Support Analyst I to join our team. The... ...Minimum experience required: Minimum 2+ years of experience in a Help Desk, IT Support, or related customer-facing technical role....Work at officeRemote work
Eckert & Ziegler Isotope Products, Inc.
Burbank, CA21 hours ago
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