Medical Office Receptionist
$20 - $24 per hourMETRO COMMUNITY HEALTH CENTERS INC
Job Brief The Medical Office Receptionist provides frontline administrative support at an MCHC site, ensuring efficient patient check-in and check-out, accurate scheduling, and professional patient communication. Shift Worked:
8:30 AM - 5:00 PM Weekly Hours:
40 FLSA Status:
Non Exempt Pay range:
$20-$24 Medical Office Receptionist Metro Community Health Centers (MCHC)
Salary: $20-$24 per hour
Job Type: Full-Time
Location: Staten Island
About Us Metro Community Health Centers (MCHC) is a mission-driven healthcare organization dedicated to providing high-quality, comprehensive, and accessible care to diverse communities across New York. We are committed to improving health outcomes by delivering patient-centered services, promoting health equity, and fostering a welcoming environment for all individuals regardless of background or ability to pay.
Position Summary The Medical Office Receptionist provides frontline administrative support at an MCHC site, ensuring efficient patient check-in and check-out, accurate scheduling, and professional patient communication. As the first point of contact for patients, this role is critical in creating a welcoming, organized, and patient-centered environment.
Responsibilities Patient Check-In & Scheduling
8:30 AM - 5:00 PM Weekly Hours:
40 FLSA Status:
Non Exempt Pay range:
$20-$24 Medical Office Receptionist Metro Community Health Centers (MCHC)
Salary: $20-$24 per hour
Job Type: Full-Time
Location: Staten Island
About Us Metro Community Health Centers (MCHC) is a mission-driven healthcare organization dedicated to providing high-quality, comprehensive, and accessible care to diverse communities across New York. We are committed to improving health outcomes by delivering patient-centered services, promoting health equity, and fostering a welcoming environment for all individuals regardless of background or ability to pay.
Position Summary The Medical Office Receptionist provides frontline administrative support at an MCHC site, ensuring efficient patient check-in and check-out, accurate scheduling, and professional patient communication. As the first point of contact for patients, this role is critical in creating a welcoming, organized, and patient-centered environment.
Responsibilities Patient Check-In & Scheduling
- Greet patients upon arrival and perform check-in procedures, including verifying demographics and confirming appointment details
- Schedule, reschedule, and confirm appointments via phone, in person, and patient portal
- Inform patients about the Sliding Fee Discount Program and refer eligible patients as needed
- Collect, organize, and route patient forms, referrals, and medical records
- Maintain a clean and professional front desk environment
- Answer incoming calls and route messages appropriately
- Ensure compliance with HIPAA and patient confidentiality standards
- Report patient concerns or access issues to leadership
- Perform additional duties as assigned
- High school diploma or equivalent required
- Minimum one (1) year of receptionist or administrative experience in healthcare or customer service preferred
- Experience with eClinicalWorks (eCW) or similar EHR system preferred
- Strong communication, organizational, and customer service skills
Vacancy posted 4 days ago
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